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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 15 reviews 58%
4 star 4 reviews 15%
3 star 4 reviews 15%
2 star 3 reviews 12%
1 star 0 reviews 0%
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(All Vehicle Makes)
Michael T.
Vehicle Make : Ford
4 out of 5
6/8/2018
Everything was great. Robert and my repair was perfect. The only thing I wish would be filling up the tank as a courtesy
Daniel G.
Vehicle Make : Honda
5 out of 5
5/26/2018
Repairs were done in a timely efficient manner. I would recommend Mac Haik Ford Body Shop to others.
Malinda H.
Vehicle Make : Ford
4 out of 5
5/3/2018
Loved the cleanliness and the fact that there was constant communication by phone and email saying what the status of things was. Also liked the fact that reused good pieces from my car to help fix it.
Bruce W.
Vehicle Make : Ford
4 out of 5
3/16/2018
Robert was watching the repairs and making sure it was correct. They did a excellent job on the repairs.
Julie B.
Vehicle Make : Chevrolet
5 out of 5
1/12/2018
Robert and Sotero were so kind and explained everything fully. They took great care of my car and were patient while I fought the insurance company. My car looks great, and I’m very pleased!
Minoes R.
Vehicle Make : Ford
5 out of 5
6/8/2017
Excellent and very professional service from Robert ****.
William P.
Vehicle Make : Ford
5 out of 5
5/30/2017
Repairs were made timely and good. Robert is a wonderful employee and did everything he promised he would.
Julie G.
Vehicle Make : Ford
5 out of 5
5/12/2017
Thanks to my claims adjuster Mr. Robert **** very courteous and professional gentleman and I was completely satisfied .
Carol-anne W.
Vehicle Make : Ford
5 out of 5
5/12/2017
Robert **** was so helpful and considerate in dealing with the repairs on my car. He also suggested that I bring the rental car to Mac Haik Ford and he would arrange for it to be returned to the correct depot.
Judy H.
Vehicle Make : Chevrolet
5 out of 5
2/28/2017
Mr. Robert and staff was great thank y'all again.
Brian L.
Vehicle Make : Ford
5 out of 5
12/1/2016
Very good coordination between Mac Haik and Farmers. I just dropped off the vehicle and everything else was handled between the shop and insurance. Hassle free!
Keith G.
Vehicle Make : Ford
5 out of 5
11/17/2016
Great job! Thanks to Terrell and all the guys working on my Mustang!
Daniel C.
Vehicle Make : Ford
5 out of 5
11/7/2016
Good job guys! Great customer service
Ana B.
Vehicle Make : Ford
4 out of 5
10/22/2016
I would only ask for more constant updates. If I didnt call, i wouldnt habe any news on my car
Ernesto D.
Vehicle Make : Ford
2 out of 5
10/21/2016
After half our I picked up the car a tire low pressure sensor activates. Even that I adjust the tire pressure still is on.
Mark D.
Vehicle Make : Ford
5 out of 5
9/28/2016
They made the process simple and easy.
Janine H.
Vehicle Make : Ford
5 out of 5
5/20/2016
Handled all my concerns
Maria H.
Vehicle Make : Ford
2 out of 5
4/22/2016
At least 5 weeks in he body shop. Issues from start to finish and unsatisfactory results. I give up and will rely on the warranty.
Jack M.
Vehicle Make : Ford
3 out of 5
2/18/2016
The hood didn't line up correctly. Service Rep said it was because of the aftermarket fender they were required to use by Farmers. It was close but noticeable when closely looked at. Time frame of repair and customer service was very good.
Balvino M.
Vehicle Make : Ford
3 out of 5
2/15/2016
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