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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 224 reviews 76%
4 star 25 reviews 9%
3 star 14 reviews 5%
2 star 11 reviews 4%
1 star 19 reviews 6%
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(All Vehicle Makes)
Chad I.
Vehicle Make : Toyota
5 out of 5
7/18/2017
Impressed with how you kept me informed daily during the repair process and that the repairs were completed quickly.
Jenee C.
Vehicle Make : Cadillac
5 out of 5
7/14/2017
So professional and courteous, the work done was nothing less than perfect.
Jacqueline M.
Vehicle Make : Nissan
5 out of 5
7/14/2017
The technician was very professional in all aspects of our communication. Thank you for making it a stress free experience.
**** S.
Vehicle Make : Honda
5 out of 5
7/12/2017
This is my second visit to this location. I am very happy with the customer service and quality of work. We plan on returning for more body work in the future.
Nancy T.
Vehicle Make : Nissan
5 out of 5
7/11/2017
Great customer service.
Paul E.
Vehicle Make : Dodge
5 out of 5
7/8/2017
Friendly experienced team! Very focused on providing quality service - highly recommend this business
James V.
Vehicle Make : Buick
3 out of 5
7/6/2017
I asked for a low-cost solution, but your representative presented me with only a high-cost fix, which I declined. I asked him to get a mechanic to take a look at the problem, and only then did I get agreement to give me the low-cost fix to my problem.
Barbara C.
Vehicle Make : Lexus
4 out of 5
7/2/2017
I live in El Dorado Hills and received quotes from two locations nearby but decided since I had previous experience with your company and was happy with the results ..I decided to use your service again...and I'm glad I did. Thank you
Robert V.
Vehicle Make : Lexus
5 out of 5
6/30/2017
Kniesels is ezactly what i would expect from a USAA Star repair facility. Excellent work! They kept me informed of each step of repair. Thanks Kyle for great service.
Alona W.
Vehicle Make : Acura
5 out of 5
6/29/2017
Wonderful experience. I felt as though I was family and everyone really cared About taking care of me and my car. Very reassuring, friendly, and my car looks brand new!!
Russell N.
Vehicle Make : Dodge
5 out of 5
6/26/2017
Great experience working with Kniesel's and my truck looks like new again.
Daniel M.
Vehicle Make : Pontiac
5 out of 5
6/23/2017
They were so good to work with. I truly enjoyed the experience working with the gal at reception to the amazing service I received from Octavio Gonzalez. They went above and beyond my expectations. They found the part in 3 days that Cooks Collision said was not available and they had the job done in 2 days. Amazing service and quality. They are by far the highest rated shop I have ever dealt with. The people made me feel good about my decision to work with them. A grade
Robert N.
Vehicle Make : Dodge
5 out of 5
6/17/2017
Great job. Thanks for attention to detail. And keeping me informed throughout the repair.
Shari A.
Vehicle Make : Toyota
5 out of 5
6/9/2017
Octavio and Karen were great to work with! Your team did an awesome job and were very professional. I will recommend Kniesel's to friends and family. Thank you
Teresa C.
Vehicle Make : Ford
5 out of 5
6/9/2017
The check in process was quick and easy and the estimate was explained in detail. I appreciated all of the phone calls Paul made to me to keep me updated as well as the email updates were great. I would highly recommend Kniesel's for anyone needing their car repaired.
Dennis B.
Vehicle Make : Chevrolet
5 out of 5
6/7/2017
good work thank you very much
Jon D.
Vehicle Make : Honda
5 out of 5
6/2/2017
Thank you Paul for your help in getting everything taken care of for us. Great job!
Robert M.
Vehicle Make : Toyota
5 out of 5
5/15/2017
Nice job, thanks
Richard H.
Vehicle Make : Chevrolet
5 out of 5
5/12/2017
Thurs up. Good job Rick
Sandra V.
Vehicle Make : Toyota
5 out of 5
5/5/2017
COMPLETELY satisfied. And your text Updates were awesome. My first experience with texts as a service model. And I liked it, as I'm a busy professional, traveling, and I felt connected and in the loop. Even when the work more than doubled in price, you took care of every, calling my insurance company. WOW.

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