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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 414 reviews 69%
4 star 13 reviews 2%
3 star 158 reviews 27%
2 star 6 reviews 1%
1 star 5 reviews 1%
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(All Vehicle Makes)
Leah C.
Vehicle Make : Honda
5 out of 5
4/14/2017
Awesome!
Michael S.
Vehicle Make : Chrysler
3 out of 5
4/13/2017
The right door was repaired and repainted however the paint wrinkled and did not represent a level of quality, that was paid for, the PT Cruiser will be returned on 25 April for a correction of the paint problem.
Curtis H.
Vehicle Make : Jeep
5 out of 5
4/12/2017
Thank you for making my car look better than new!! Great job guys!!
Margaret R.
Vehicle Make : Subaru
5 out of 5
4/10/2017
Smooth and on time.
Luis F.
Vehicle Make : Jeep
3 out of 5
4/8/2017
There are scratches on my hood and fenders
Michelle R.
Vehicle Make : Kia
5 out of 5
4/2/2017
The entire process was went smoothly. I was updated at all times. Everyone I had contact with made me feel special. I appreciate Matt, Sanda, Mike and Noah. Each of these employees played an important role in making this a positive experience. Extra shout out to Mike who picked me up from my home to bring me to pick up my vehicle. I heard he volunteered because the shuttle crew was at lunch. To me, that's dedication to his job. **** Hannah must be a nice place to work because they really do "Belive in nice"!!
Erin B.
Vehicle Make : Subaru
5 out of 5
3/31/2017
Every staff member I was in contact with was extremely professional and pleasant! Thank you !
Elizabeth C.
Vehicle Make : Honda
5 out of 5
3/25/2017
Excellent job!! My car looks great and drives better than when I brought it in. Very happy. Thank you
Randall M.
Vehicle Make : Dodge
5 out of 5
3/24/2017
The team was very easy to work with and helpful! The repair was completed on schedule and the truck was returned cleaned and in like new condition! Thanks for all your efforts!
Osder I.
Vehicle Make : Dodge
5 out of 5
3/24/2017
I'm very satisfied whit **** Hannas service. my experience was wonderful thanks again.
Admir T.
Vehicle Make : Mercedes
5 out of 5
3/23/2017
They do really good job!!! I'm so happy and any time if I need repair something on my car I will do in that place!!! Thank you guys to do really good job on my Mercedes!!!????????
Jo W.
Vehicle Make : Subaru
5 out of 5
3/22/2017
The reception folks and Matthew were great. Matthew explained everything very well. I felt listened to. The repairs seem to be good. You are way overloaded and it took a long time to get the vehicle in. I also appreciate your coordination with Enterprise for my rental car return.
Gary C.
Vehicle Make : Kia
3 out of 5
3/18/2017
I asked that my car be inspected for frame damage and possible engine damage and was told that was not necessary. The process was rushed and the customer service was poor at beat. I bought this car from **** Hanna kia and won't be back.
Suresh A.
Vehicle Make : Honda
3 out of 5
3/18/2017
Took long time.
Karla A.
Vehicle Make : Kia
5 out of 5
3/16/2017
Matthew & staff kept me fully updated on car repairs. The car was hit 4 seperate times back in Dec. during the first snowstorm. Although it took over ****.5 months to have work completed, I was always kept in the loop & care was taken to get the job done correctly & completely. I chose **** Hannah for my collision work, because I bought 3 cars from **** Hannah Kia & always had excellent customer service for each seperate purchase. Loyalty & trust deserves loyalty back...Thank You **** Hannah!!
Richard R.
Vehicle Make : Volkswagen
5 out of 5
3/15/2017
Everything was handled quickly and professionally. They even went above and beyond when I left something in my car. I'll definitely choose you guys again.
Daniel C.
Vehicle Make : Kia
5 out of 5
3/15/2017
The car looks great
Linda J.
Vehicle Make : Kia
5 out of 5
3/12/2017
I would definitely recommend this company
Edward S.
Vehicle Make : Subaru
3 out of 5
3/12/2017
Lack of follow through by my service advisor.
Jennifer H.
Vehicle Make : Kia
5 out of 5
3/11/2017
Thank you for a job well done!

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