Brad R.
Vehicle Make : Honda
Our drivers side window is not working properly.
Cinda M.
Vehicle Make : Ford
Beyond an excellent repair, I appreciated the smooth coordination with Enterprise for a rental car. I did not expect the detailing of the car interior - the best surprise ever!!! Thank you!
Ullrich.kevin Ullrich,amy.
Vehicle Make : GMC
All staff that I talked with were very friendly & helpful. The only issue I had was with updates. I would recieve a text or vm with an update saying you were waiting on **** part & it would be there on a specific day. That deadline would pass by days with no updates. Then another update about waiting on a part and no follow up. I finally called this past Friday and it was explained to me that there were some unexpected parts needed along the way & I think there was a lot of waiting for them to arrive. My car was at the shop for 40 days, so I would have liked more specific updates along the way. Other than that....experience was good. Loved being able to leave rental at the end!
Morey.wilson Morey,melissa.
Vehicle Make : BMW
Very happy with the work to my car! The customer survise was great very helpful.
Victor B.
Vehicle Make : Honda
We have 4 runs of paint on the rear fender. We are returning to have it fixed 3/9/16
Charity T.
Vehicle Make : Chevrolet
I didn't like how I had to always call to get updates on my vehicle, even though I signed up to get email updates. Also, the email updates were very unprofessional and didn't say much about what they were doing. This company has poor communication.
Deborah M.
Vehicle Make : Toyota
We really appreciated the fact that when there were 2 things that we weren't totally satisfied with, you stood but your guarantee and fixed it right away without making us feel that we were being unreasonable.
Susan A.
Vehicle Make : Chevrolet
Before the accident, I was so sad for my Chevy. Y'all made this experience so pleasant and painless. Your frequent updates and overall customer service is the best I have ever experienced. Hats off to the mechanics and specialists, the repairs were flawless. I want to say thank you so much!!!
Jenifer S.
Vehicle Make : Toyota
Please give more status updates, didn't know my car was going to be ready until right before closing on Friday, had I known sooner I would've been able to plan to pick it up instead of having to wait until Monday morning. Otherwise great service and great work!
Vincent &.
Vehicle Make : Mazda
Always exceptional customer service!!
Anjanette C.
Vehicle Make : Mitsubishi
The interior of my car was dirty, and I have a "limited" decal on the trunk on my car that does not belong there. I need to have this removed.
Bill A.
Vehicle Make : Toyota
although it took long enough for your repair ...the car looks great!! thanks for your effort !! regards, Bill A
Andee B.
Vehicle Make : Chevrolet
I like the text msg updates.
April S.
Vehicle Make : Kia
Maybe better updates. I had to call to actually find out what was going on.
Patricia K.
Vehicle Make : Subaru
I appreciated the timeliness and the status updates
Brian F.
Vehicle Make : Toyota
Your team went above and beyond. We are extremely satisfied with your service.
Deborah C.
Vehicle Make : Volkswagen
I appreciated how accommodating the South Hill Collision experience was for me. I was able to bring my car in for repairs and have car rental service taken care of at the same time. Upon picking up my car I was very pleased not only with the repair but also the detailing that was done inside and out of my car. Thanks to all who took care of my car and me!
Susan H.
Vehicle Make : Ford
Staff was great! Car looks great as well!
Darin M.
Vehicle Make : Ford
You guys did a great job. It looks great!
William &.
Vehicle Make : Lexus
Car took longer than communicated. Each day another day was added. Original estimate was 12 days, ended up being 15.
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