Jason B.
Vehicle Make : Jeep
They did a good job repairing muy vehicle, and keeping me informed
Marianne A.
Vehicle Make : Chevrolet
Jeff was amazing. My car was brand new and still had paper plates on it. I have been very emotional about the damage and he reassured me it would be perfect again. Great job Jeff and team abra.
Rebecca J.
Vehicle Make : Toyota
1st of all Shelby at the front desk provided great customer service and displayed professional and experienced knowledge. Jeff was wonderful in getting my damages taken care of properly and worked out with the insurance company. I was totally surprised to receive my vehicle back cleaned and wash, what a sweet surprise. Thank you ABRA for a job well done!
Rachael A.
Vehicle Make : Nissan
Lack of communication was three main issue. And I needed my gas gage fixed , and I only knew they were unable to fix it AFTER bringing it to my home. They should’ve let me know that ahead of time. I could’ve contacted my insurance and figured out an alternative plan. Now the main issue is delayed on being fixed because no one got in touch. But the car looks nice on the outside.
Carol C.
Vehicle Make : Honda
Being a single woman, I never felt taken advantage of. I was treated with respect and and curiosity during the entire repair process! Everyone was friendly and I was kept up to date on everything. I couldn't be happier and if I am ever in another auto accident, I will certainly call you again
Paul R.
Vehicle Make : GMC
I liked the text updates. Also, Jeff called every couple of days and gave detailed updates which were very much appreciated. My truck loops awesome.
Brian N.
Vehicle Make : Mercedes
Great job. Always kept me up to date on the progress. 10 out of 10
Cris M.
Vehicle Make : Subaru
I would have been happier with a closer match on paint for white but it is acceptable- very happy with communication and speed of service.
Bineet G.
Vehicle Make : Hyundai
Clean work and delivered as planned
Kathryn H.
Vehicle Make : Chevrolet
It looks wonderful Everyone was very nice
Laura S.
Vehicle Make : Jeep
They made things as easy as possible for an otherwise miserable situation.
Jodi M.
Vehicle Make : Chevrolet
My contact person kept me up to date and repairs were done in timely fashion
Mary Ann.
Vehicle Make : Jeep
Rating of **** to 10 they were a 11.
Michael F.
Vehicle Make : Chevrolet
Great job and done ahead of schedule
Suzanne T.
Vehicle Make : Toyota
Service was great. I left a coffee maker in trunk of rental . Can you help.
Robert S.
Vehicle Make : BMW
Vince was very good. Excellent customer service. He helped me feel at ease and even stayed late so that I could pick up my car. This level of customer service is rarely seen today. You should value the service that he provides.
Dr. R ****
Deborah E.
Vehicle Make : Honda
Vince & Shelby we’re so helpful when I had conflicts at work at the time I needed to drop off my car. They offered to stay a bit later and made sure that my rental car was there waiting for me. The area where the repair was done looks great. Would definitely recommend this shop to friends & family.
Daryl T.
Vehicle Make : Mercury
Very clean, organized, and prompt. Jeff was professional and understanding. Will recommend to other people.
Duane C.
Vehicle Make : Honda
Abra did everything right and in a timely manner. They expedited my rental, delivered it and picked up my car. They kept me informed daily on the progress of the repair. And best of all the work was top notch, Thanks
Jason S.
Vehicle Make : Dodge
Shelby and Jeff are awesome! I didn't know what to expect when I took my car in but Shelby answered all my questions and Jeff wasted no time getting my baby into surgery after I was rear-ended. The entire process from start to finish was completely hassle-free thanks to their wonderful customer service and the guys behind the scene who did the repairs.
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