Brian B.
Vehicle Make : Toyota
Excellent communication throughout the process and a job well done!
Chelsea D.
Vehicle Make : Chevrolet
Of the three times I've been to ABRA, I've never been disappointed. I would recommend it to anyone. Efficient, and obviously skilled technicians make ABRA the best around.
Eric K.
Vehicle Make : Dodge
Bumper was not properly installed upon fist delivery attempt. Paint and other parts still damaged upon first delivery attempt. Additional week worth of work and more paint to correct. Never even as much as an I’m sorry for our mistakes just a we’ll fix it. Which was what was supposed to happen the first time.
Centers.linda L.
Vehicle Make : Dodge
They went above and beyond what was expected.
Robert W.
Vehicle Make : Toyota
Things like blind side and rear collision sensors do not work and the idiot light on dash was even on tonsay it wasn’t working when it was delivered back to us. Not sure why it wasn’t checked before returning it. According to my wife when she called and was put through to the manager handling the case it was more important for him to leave versus listening to her and working out a plan to fix the problem. So as your statement says making sure customer is satisfied must not be a concern of all staff...
The driver that returned the van was very nice and pleasant.
Michael P.
Vehicle Make : Hyundai
Thank you so much our experience with your completing our car and everything was absolutely great
Albrecht.matthew Albrecht,lacey.
Vehicle Make : Chevrolet
Vince did an outstanfmding job!!!!!!
Bethany H.
Vehicle Make : Ford
You have excellent service, and my vehicle was done sooner than I expected.
Joseph H.
Vehicle Make : Hyundai
Didn’t do it right the first time. Had to involve a supervisor to rectify the situation.
Rosemarie W.
Vehicle Make : Kia
Just want to say thanks for doing a good job
Sara B.
Vehicle Make : Honda
They went the extra mile
Yuik C.
Vehicle Make : Honda
Good job well done :)
Meggan S.
Vehicle Make : Ford
ABRA did a great job working with me and had great customer service.
Lorraine D.
Vehicle Make : Toyota
The folks at my Abra made me feel like family and handled my car in the same way! My car is beautiful once more! They will most certainly get any future business needs and I will recommend them to all who will listen!quite a successful experience all the way around! I give them a 10!
Theresa W.
Vehicle Make : Honda
Jeff was excellent about keeping me informed on the progress of my repairs. He even went above and beyond to get some paint marks off my vehicle, which had nothing to do with the reason my vehicle was there. 10+ On his customer service.
Shelby still doesn't acknowledge customers when they are standing right in front of her. It's extremely rude. Good thing everyone else is fabulous or I wouldn't be back.
Charles B.
Vehicle Make : Chevrolet
Vince was awesome, always kept me updated, and let me know what was going on. Called at the beginning of the week said they got my car done a little sooner than expected and it should be ready by the end of the week and Thursday around 3 it was done and ready for pick up. Thanks for the amazing work, can't even tell anything happened!
George F.
Vehicle Make : Toyota
Car looks great! Vince followed through on any commitments he made. I'm very satisfied.
Barbara B.
Vehicle Make : Honda
Wonderful place to go business great job.
Scott G.
Vehicle Make : Chevrolet
I worked with Jeff. He was very knowledgeable and kept me informed throughout the repair process
Robert K.
Vehicle Make : Jeep
I was told many different stories about my car.
I was told on the 31st of Aug it was ready. I went and it was not.I was told the rim was not in and I could pick it on Sept 5th and was still not ready. I came in on SEpt 6th and Jeff informed me that the Insurance would not cover the rim. On Sept 8th I picked my vechile up and was handed a cap that fit on the damaged rim and he quoted it would not fit because the rim was bent.Very bad communication
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