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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 295 reviews 89%
4 star 21 reviews 6%
3 star 6 reviews 2%
2 star 3 reviews 1%
1 star 8 reviews 2%
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(All Vehicle Makes)
Victoria M.
Vehicle Make : Honda
5 out of 5
7/23/2015
Noe was very polite and stayed on top of tasks. The front office staff were friendly and professional.
Aaron S.
Vehicle Make : Acura
5 out of 5
7/16/2015
The entire staff from Pacific Elite was amazing. Best communication I have dealt with in my experience with cars in general. Flawless and beautiful job on my 9 year old car, making it look brand new. First word out of my mouth when I walked up was, "Awesome!" Even went the extra mile to fix some old dents I had out of courtesy. Thank you so much! -Aaron S
Rosio C.
Vehicle Make : Scion
5 out of 5
7/12/2015
Well noe flores is great customer service and jennifer nunez amazing women super customer's service and jennifer toni another great one u guys are great thank u a pleasure having u as my collision repair *****
Mark K..
Vehicle Make : Nissan
3 out of 5
7/10/2015
I wasn't completely satisfied at the start but was at the end results. I feel short cuts and lack of follow up were taken that if I didn't point them out I'm not sure what would of happen. How many people are sent home with these short cuts over looked. I'm not proud to say this but have had lots of work done at your place but not sure if I'll be so happy to return. My trust level is not so high now and not sure I will be so proud to recommend you to others now. Call me if you want more input.
Denise M.
Vehicle Make : Chevrolet
5 out of 5
7/10/2015
Everything about our experience was wonderful. Our car looks great, we were given many timely updates, and our car was finished ahead of schedule. Which was wonderful. But even more than that, the inside of the car and the wheels were given a cleaning. Totally unexpected, but thoroughly appreciated. Thank you for a great experience.
Gary G.
Vehicle Make : Chevrolet
5 out of 5
7/6/2015
It was all good.
Hope C.
Vehicle Make : Chrysler
3 out of 5
6/27/2015
It would've been nice to have my refund check when I picked up my car
Linda S.
Vehicle Make : Hyundai
5 out of 5
6/27/2015
Your team was very friendly and efficient. I was kept informed of the progress of my car and I appreciated that. Your receptionist was excellent in her job duties. Specially kudos to Jennifer.
Rosie S.
Vehicle Make : Chevrolet
5 out of 5
6/23/2015
Great work and great timing.
Courtney M.
Vehicle Make : Nissan
5 out of 5
6/19/2015
Absolutely wonderful staff. Awesome customer service! I loved it. Thank you
Sandra M.
Vehicle Make : Toyota
5 out of 5
6/15/2015
Experience and communication was on point!! Thank you everyone at Pacific Elite Collisikn Centers!!
Janet G.
Vehicle Make : Acura
5 out of 5
6/12/2015
Awesome experience! Thank you!
Sally C.
Vehicle Make : Honda
5 out of 5
6/11/2015
My experience with Pacific Elite Collision was outstanding!! I couldn't have asked for better staff members than the ones I worked with. I greatly appreciated the daily status of my car repair via text messages, phone calls or vmails. My car was ready for me to pick up sooner than expected which made my day! Thank you so very much!!! You guys are amazing!!! Much appreciated!!!
Eduardo E.
Vehicle Make : Nissan
5 out of 5
6/7/2015
Excellent customer service, Jennifer was an awesome person to work with..
Jose O.
Vehicle Make : Scion
5 out of 5
5/29/2015
Everything went well
Arthur G.
Vehicle Make : Hyundai
5 out of 5
5/29/2015
Great job
Virginia S.
Vehicle Make : Mazda
5 out of 5
5/27/2015
they did a beautiful job and went out of their way to make sure my car was repaired immediately. The best experience for a bad circumstances. Extremely happy.the best service anyone could ask for.
Sandra Sue.
Vehicle Make : Kia
5 out of 5
5/23/2015
Your staff is very efficient. I was in and out and hardly noticed any time elapsing. I loved the daily updates on my car that it was being well taken care of while away from home. Kudos to you all.
Dana F.
Vehicle Make : Lexus
5 out of 5
5/13/2015
Noe and Vu are wonderful. Very helpful and accommodating.
Gilbert A.
Vehicle Make : Mercedes
2 out of 5
5/2/2015
There is a rattling in the truck when I open it or close it besides the scratch that got there that wasn't there when I drop it off

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