Asha M.
Vehicle Make : Hyundai
John was so awesome. Thanks very much
Eileen R.
Vehicle Make : Honda
Great customer service. My car was ready when promised.
Justin R.
Vehicle Make : Chrysler
I'm impressed so far so good. Great knowledge everything was a great experience. Keep up the good work!!!
Chris H.
Vehicle Make : Ford
My car was not fixed to my satisfaction.
Rachel S.
Vehicle Make : Toyota
Very professional and customer service was excellent! Will recommend Pacific Elite to anyone looking for collision services.
Thank you!
Nancy M.
Vehicle Make : Honda
Good work.
Veronica N.
Vehicle Make : Toyota
Pacific Elite Collision Center in Ontario Ca was awesome. Their entire team was very professional and externally helpful during my experience with them. My husband and I were very impressed with the results of our vehicle. It was a job well done. ????????
Crystal E.
Vehicle Make : GMC
Based on my experience, I am convinced that I'm not the only frustrated customer there. I had to carefully inspect my vehicle several times due to poor workmanship and and unacceptable finish work. I am NOT satisfied with the work on my vehicle. Due to being overwhelmed by the amount of lies and how long it took to get my vehicle back, I felt that I pretty much had to swallow a few other defects I noticed after getting my vehicle home. THERE IS NO REASON FOR ME TO CONTINUOUSLY FIND POOR WORKMANSHIP! YOU GUYS ARE "THE PROFESSIONALS ", YOU SHOULDN'T CALL A JOB "DONE" HOPPING THE CUSTOMER DOESN'T FIND YOU ERRORS!. I DID NOT CHOOSE MY ESTIMATED FINISH DATE, YOU DID! IT IS YOUR JOB TO EXECUTE THE GAME PLAN AND GET IT DONE BY THAT DATE! Not only did my estimated finis date get pushed from the 4th to the 7th, but even with a few extra days to execute a professional job, I brought my vehicle home to find more unacceptable defects.
Luz A.
Vehicle Make : Honda
I love the services that were provided the all the team member's in the office. I was given excellent customer service. John was very professional with us and took care of have our vehicle having it fix andnraedy for us on time. I surely would recommend this business to others. So happy with the results of my car. My car looks amazing. Thank you so so much
Dyan B.
Vehicle Make : Honda
Keep up the great work! I'm a long-time repeat customer because your staff is professional and knows how to make us feel like we matter. The work always makes the car look new, and they go the extra mile to get it done even earlier than estimated. Next accident (and there Wii be one) I wouldn't dream of taking my car anywhere else! Thank you so much Pacific Elite team!
Gina M.
Vehicle Make : BMW
Perfect job on my BMW
Rodney W.
Vehicle Make : Subaru
The staff was very friendly and the text updates were convenient. Repair was finished in the time quoted.
Samantha M.
Vehicle Make : Honda
Where do I start. First you are greeted by the front desk women that are so helpful and kind. To the repair people that let you know exactly what will be happening to your vehicle. This place is truly amazing they are great at what they do. John even told my husband and I if we have questions or have any problem in the future to bring it right back. Now if that's not amazing customer service I don't know what is. Great work guys you rock!
Chia Chin.
Vehicle Make : Toyota
Good
Dorothea W.
Vehicle Make : Mercedes
John, Taniesha, Tony and are Top Notch in customer service and keeping customer in the loop during repair process......Travis Regional Mgr is very supportive to customers and tries to accomodate customers when their insurance company (State Farm) puts their Insured in a bind to pay a deductible when the accident is not their fault....When another driver is wreckless and flees the scene after major damage to a car....And without a better recourse action/policy to assist their insured from being double victimized in requiring the heavy proof of burden and consequences be put on their Insured to pay for damage caused to their own insured cars....
Terry F.
Vehicle Make : BMW
My experience was exceptional, professional and perfect in every aspect from start to finish..
Cynthia M.
Vehicle Make : Toyota
Great service..John was so nice, professional, and kept me informed throughout the whole process!
Francisco L.
Vehicle Make : Honda
I am vey happy about their work except I wish they could have give me a heads up . Other than that no problem and thank you very much .
Teresa Q.
Vehicle Make : Toyota
All staff always friendly,keeps me informed well done work helpful know their jobs. Very friendly. And good work on my car every time. Will not consider any place else for my car. Thank you for perfect experience every time. Teresa Q
Cecily S.
Vehicle Make : Chevrolet
The service was great and so fast! Hopefully I'm never in another accident but if that does happen I'll definitely come back to Pacific Elite.
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