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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 75 reviews 77%
4 star 16 reviews 16%
3 star 0 reviews 0%
2 star 2 reviews 2%
1 star 4 reviews 4%
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(All Vehicle Makes)
Peter N.
Vehicle Make : Subaru
5 out of 5
11/3/2017
Great communication and friendliness from everyone who works in the Santa Cruz office. The car looks great and was completed a day early! I am so glad I came here for our car body work.
Daniel M.
Vehicle Make : Mazda
5 out of 5
11/2/2017
Cindy and the fix auto team are great and I would highly recommend then to friends.
Jessica D.
Vehicle Make : Toyota
5 out of 5
11/1/2017
Wonderful customer service....
Rowdy S.
Vehicle Make : Honda
5 out of 5
10/31/2017
Everything went really well. Very fast service and everything I needed to do from getting the car fixed to a rental car to having Geico right there. Awesome!!!
Jerry M.
Vehicle Make : Maserati
5 out of 5
10/28/2017
I like the communication eliment of your service. Keeping the client informed is very important!
Marianne W.
Vehicle Make : Toyota
5 out of 5
10/27/2017
My car looks new again. Fix Auto Shop stayed in touch with me from beginning to end. Process made easy, including getting a rental car.
Dustin V.
Vehicle Make : Subaru
5 out of 5
10/26/2017
Super easy, straightforward, and extremely fast. Well and above my expectations. Thoroughly impressed.
Lyle C.
Vehicle Make : Subaru
5 out of 5
10/25/2017
Excellent job and finished on time. Also quality people to work with.
Joyce L.
Vehicle Make : Toyota
4 out of 5
10/21/2017
I have only seen pictures so I can't judge for sure but it looks ok from the pictures. Communication was fine, maybe too much.
Lee C.
Vehicle Make : Honda
4 out of 5
10/6/2017
My rear camera was not attached properly but the fixed it as soon as I brought it in. Very helpful were Cindy, Kristen and Fernando.
Sharon R.
Vehicle Make : Toyota
5 out of 5
10/6/2017
I'm happy to have discovered Fix Auto. Will recommend your services and return should the need arise in the future.
Frances P.
Vehicle Make : Honda
5 out of 5
9/29/2017
Customer service outstanding. Belen, who helped me throughout, was extremely informative, knowledgeable, friendly and courteous. She kept me abreast of what was going on. I never had to call and find out status of my car. And it was completed ahead of schedule. Would not hesitate to recommend your service.
Jesse L.
Vehicle Make : Toyota
5 out of 5
9/28/2017
Very pleasant easy experience and my car looks great! Thanks!!
Randall S.
Vehicle Make : Subaru
5 out of 5
9/26/2017
You guys went above and beyond with your service
Howard Y.
Vehicle Make : Toyota
5 out of 5
9/23/2017
Well done work in a very timely manner. Friendly staff. Appreciated your kindness.
Briana D.
Vehicle Make : Toyota
5 out of 5
9/19/2017
Everything from start to finish was so quick and easy! Definitely not an experience I've had with previous shops. Thank you for everything, it's much appreciated and all the hard work doesn't go unnoticed! :)
Beth W.
Vehicle Make : Lexus
5 out of 5
9/13/2017
Very professional, positive and efficient employees
Jay T.
Vehicle Make : Mercedes
5 out of 5
8/24/2017
Thank you for your professionalism !
Gabriel L.
Vehicle Make : Jeep
4 out of 5
7/27/2017
Great customer service,. Did not fell overwhelmed. Front desk communication great.
Bruce H.
Vehicle Make : Toyota
1 out of 5
7/26/2017
I was happy at pick up, but found a $40.00 bottle of cologne stolen from drivers door. Granted I probably shouldn't have left it there, but that does not grant a license to steal it. Somebody had played with my rear window wiper, and it doesn't quite fit like it used to. No repair was performed in that immediate area, so I'm really not sure how that would happen. The Geico rep was great, and the front office girls were great. I guess I'm just disappointed that they would help themselves to something that wasn't theirs. Still there's nobody to blame but me.

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