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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 476 reviews 78%
4 star 77 reviews 13%
3 star 9 reviews 1%
2 star 25 reviews 4%
1 star 20 reviews 3%
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(All Vehicle Makes)
Hugh W.
Vehicle Make : BMW
1 out of 5
1/31/2016
Job not completely finished yet. A plastic bracket needs to be replaced that holds a piece of molding flush with the bottom side panel of the vehicle. I was told that this could happen fairly quickly and will be called when it arrives. I am happy with the repairs thus far but am waiting for this final piece. Hugh W
Lisa M.
Vehicle Make : BMW
5 out of 5
1/30/2016
Fantastic! Thank you!
Lawrence M.
Vehicle Make : Lexus
5 out of 5
1/27/2016
We appreciated the updates we received via email. The staff is friendly and knowledgeable. Our 2003 Lexus looks like new.
Claudia O.
Vehicle Make : Mercedes
5 out of 5
1/24/2016
Great customer service and my car looks amazing!
Sandra Karp.
Vehicle Make : Toyota
2 out of 5
1/23/2016
Something should have been done to expedite this repair.Took almost 7 weeks to get my mirror. I was driving with no passenger mirror which was a very unsafe condition. Pride Auto Body did do an excellent job on the repair itself and were very professional overall
Dave C.
Vehicle Make : Toyota
2 out of 5
1/21/2016
I was 8 out of 10 satisfied. delivery date was pushed a couple times for perfectly understandable reasons, and this was after my car was not able to be taken in until well after the first meeting. Staff were uniformly EXCELLENT - especially Danny. Answered all questions as they came up, and was very flexible with some items that I wanted changed up. I would definitely use Pride again.
Claire F.
Vehicle Make : Audi
5 out of 5
1/18/2016
Your company and staff were awesome
John K.
Vehicle Make : BMW
5 out of 5
1/17/2016
Pedro did an amazing job helping to manage my experience at Pride. He was helpful, informative, flexible, and attentive to detail every step of the way. He helped to simplify the process and make the experience a positive one!
Sandra S.
Vehicle Make : BMW
4 out of 5
1/15/2016
My second contact with this business. In both instances they reached beyond to meet personal deadlines and needs and far exceeded any ordinary expectation in quality of workmanship and customer care. Wow!!
Janet B.
Vehicle Make : Honda
5 out of 5
1/6/2016
Your office personnel were very efficient and professional. Addie especially worked with me to ensure I received my car before my out-of-town trip. I was very impressed with the fact that my car was returned to me so thoroughly cleaned and detailed.
Maria Alexandra.
Vehicle Make : Toyota
5 out of 5
12/29/2015
Thumbs up to the team for continuously communicating the progress of the work being done. The results exceeded expectations.
Laura G.
Vehicle Make : BMW
5 out of 5
12/22/2015
Your customer service is wonderful. ADDIE and NAILLIE were courteous and very efficient. Mike was also very nice and explained everything to me clearly Thank you for a job well done!
Christopher H.
Vehicle Make : Kia
5 out of 5
12/19/2015
The whole staff was friendly from the get go i love they made my car look brand spanking new
Ozmar H.
Vehicle Make : BMW
5 out of 5
12/19/2015
Great customer service
Jerome V.
Vehicle Make : Lexus
5 out of 5
12/18/2015
Nially (spelling) and Ali were very helpful, always happy, to use pride Haskell.
Derek L.
Vehicle Make : BMW
4 out of 5
12/14/2015
HARD TO FIND WORDS FOR A JOB WELL DONE,KEEP UP THE GOOD WORK.
Asmik P.
Vehicle Make : Mercedes
5 out of 5
12/11/2015
Everything was perfect , thank you
Marlyn H.
Vehicle Make : Honda
5 out of 5
12/11/2015
Nalleli was great on giving me updates, she was constantly keeping me on the loop about every details about my car. When I received my car it was like brand new so thank u to her and the staff!!
George B.
Vehicle Make : BMW
5 out of 5
12/9/2015
Only got it today, but whole car looks great.
Marius T.
Vehicle Make : Ford
2 out of 5
11/25/2015
Not profisional .no more bussnis whet them

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