Richard Y.
Vehicle Make : Toyota
My car was repaired like a new one. Your entire team perform professionally and extremely friendly to customers. I am impressed by your first rate operation.
Gary G.
Vehicle Make : Lexus
Valerie and staff were fantastic. They went out of their way to help us, and they fought the good battle successfully with our insurance company. They treated us like family and we will not hesitate to recommend Pride to anyone in need of auto body repair.
Louise B.
Vehicle Make : Mercedes
My entire experience Pride Auto Body was an nightmare. It started with the dishonesty and poor communication. My signed paperwork was submitted a day late. Every time I called to speak with Karen to get updates on the process of my vehicle she never answered the phone and I was sent to voicemail. I tried speaking to the manager she never answered the phone. I had to go to the office to speak to an actual person vs a voicemail. The assistant manager "Gerardo" was nice enough to get me a car rental reimbursement for the first 5 days...which I really appreciated. The fact that it took 9 days really angers me. I feel like the car should not have taken that long especially when I specified I was paying for a rental out of pocket. Long story short I hope I never have to deal with this company again.
Greta B.
Vehicle Make : Mazda
The two receptionists that were there the numerous times I came in were excellent! I really want to give my thanks to them for being so nice and thoughtful during my car's repair.
Andrew was also really great to work with, he kept me notified and informed throughout the process.
Pawel K.
Vehicle Make : BMW
Excellent job on my car. It's so shiny and clean that looks better than when I picked it up from the dealer.
Many thanks to Andrew for effective planning and consistent updates on the progress of the repairs.
Ellen L.
Vehicle Make : Audi
Everyone I came in contact with at Pride Auto Body was courteous, professional and friendly. Work was done well and as quickly as possible, and I appreciated the email updates. Thank you!
Darren R.
Vehicle Make : Toyota
It took forever (longer than originally estimated), and I felt like everyone I talked to was sweet talking me with a bunch of B.S. Instead of just saying that the place was super busy. Replacement part was a used part so it came pre-scuffed.
Yukiko H.
Vehicle Make : Toyota
My car was finished as promised.
Mark S.
Vehicle Make : GMC
The car had not been inspected prior to pick up and i had to spot residue on the rear rubber step. When I brought it up I was "ordered" into the office and shown the before pictures of the car which DID NOT SHOW the issue.
When I took the car in the fellow who checked it it marked damage to the windshield, hood and bumper... It's an almost brand new car .... He told me that "By Law" he had to mark that there was damage in those areas. I had to waste my time and speak to a manager and then call the California Bureau of Automotive Repair. Also there was no regard for the time the customer was forced to spend waiting. It's a body shop... We're not checking into a hospital.
Tiffani B.
Vehicle Make : Mercedes
Staff members were kind and courteous on the phone. My calls are returned in a timely fashion, and I appreciated all of the updates on my vehicle.
Marco P.
Vehicle Make : Toyota
Fantastic Stuff.....
Elaine C.
Vehicle Make : Mercedes
Took too long to get the parts. Once you received them it was done quickly. So the answer is no and then yes.
Shannon V.
Vehicle Make : Mercedes
great job guys thank you.
Nita M.
Vehicle Make : Honda
As this is my fourth time doing business with Pride, I feel qualified to say that I KNOW their service is THE BEST! They deliver upscale corporate finesse on their work, with a family feel in their customer service! Nothing better!!!!
Carlos G.
Vehicle Make : Honda
Si son muy profesionales estamos satisfechos con el trabajo el auto parece como salido de fabrica.Gracias
Wilma E.
Vehicle Make : Toyota
wonderful friendly staff. pleasant experience.
Cody C.
Vehicle Make : Jeep
Pride kept me in the loop throughout the whole process and were very professional all along the way. My jeep looks great!
Victor W.
Vehicle Make : Subaru
First class service from beginning to the very end. I am very satisfied with the work.
Agustin R.
Vehicle Make : Dodge
Top notch service ....constant updates on the progression of the repairs. GERARDO A. is a true professional.
Thank you PRIDE
Patricia J.
Vehicle Make : Mercedes
Mike was very thorough in doing the needed repairs. His frequent updates on the status of the repairs were appreciated. The front desk staff was very professional and friendly.
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