1stCertified Collision Center - Hemet

The staff were very professional and friendly. They were on time with their eta time schedule. Excellent work on the car. Thank you so much.

Everything was perfect!

Always amazing!!!! Would never take my car anywhere else for body repairs

The work was not completed in a timely manner. A dent was missed and not repaired. The vehicle was then left for more days. Very sloppy work, the rear quarter panel has small pits on the paint and not sanded or smoothed. Very sloppy work for a professional body shop. Would not recommend this establishment to anyone.

Very good job

I liked the fact that they kept me posted on all the updates done with the car.

Wonderful service!!

Doug and Christy were excellent...made me feel like they really cared!

It was done fast, and quick. We will recommend Ramona Auto Shop to family and friends.

This car,the Altima, was given to us after the original owner, my wife's half-sister, passed away from throat cancer, so the car means a lot to my wife. The car has never looked better! And you cleaned it inside and out! The attention to detail was great. I would recommend you to anybody!

Thank u for quick and efficient service! Great job! Will Definately be back for other services in the future!!!

Awesome communication!!

From the moment I arrived to your shop, I was treated with respect and kindness. Every employee and manager was knowlegable and professional. Your customer service was beyond acceptable, it was downright superb. I understand why AAA sends their claims customers to you, Ramona gets A for their reliable service A for customer satisfaction and A for doing a great job on my vehicle and an A for hiring great people! Thank you Ramona Auto Body!

The initial estimate was off--3 to 4 days (brought in on a Monday) though we didn't get the car back until Tuesday as it was finished late on MOnday.

Great experience. Top body shop in in Southern California. Thanks

Kristy was very professional and friendly

This is the third time my Edge has been repaired at Ramona Auto Body from three different accidents. We always go to the Ramona Auto Body for repairs done right. Kristi did an amazing job for us with the insurance. We tell all our friends what a great job you all do! Greg B

Great service and the people that helped me were absolutely very helpful. The work was excellent.

I found the Team to be thoughtful and extremely courteous. The day I called about dropping it off, Shannon said she could arrive early so my husband could be on time for work. True to her word, she was there when we arrived at 7:20. When I called with a question about the repairs after speaking with the adjuster and apologized for bothering them, both Hai & Joel said I was no bother at all. After receiving a text saying that it was in paint and it may be done earlier than 7/30, I responded to that text asking if it might be done by 7/26 because I had a business trip. I was told they might be able to get it by then. I heard from them Friday afternoon saying it was ready. We picked it up Saturday morning and it looked perfect. We did notice a protective strip that said Sonata on the lower trunk bumper was missing. Shannon knew exactly what we were talking about and said they would order it right away. She apologized and was as sweet as the first day we spoke. I would recommend you 200% : ) I am a Secret Shopper by trade (shhhh) and would consider this a PERFECT Shop. Thank you!!! Hopefully I will not need your services again, but would trust you if we did. Sincerely, Lori & Mike

Always quality work