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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 715 reviews 83%
4 star 92 reviews 11%
3 star 20 reviews 2%
2 star 23 reviews 3%
1 star 10 reviews 1%
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(All Vehicle Makes)
Marilyn B.
Vehicle Make : Chrysler
4 out of 5
7/15/2017
I was completely satisfied from the first time I talked with everyone until my car was finished. Everyone was very friendly and they assured me that the job would be completed in a timely manner. They were extremely professional and cared about my satisfaction. I would definitely recommend them to everyone!
Gary C.
Vehicle Make : Toyota
4 out of 5
7/15/2017
My truck turned out great! Defiantly better than what I was expecting. The paint looks great and matches perfectly to the exsisting paint. For sure will be recommending people to come to y'all for any repairs or paint.
Dorothy F.
Vehicle Make : Cadillac
5 out of 5
7/15/2017
Awesome, Professional, kept me updated throughout the process, and finished on timw. I would never let ANYONE else work on my vehicle. They went above and beyond my expectations!
Anthony M.
Vehicle Make : Dodge
5 out of 5
7/14/2017
I really appreciated the fact that anyone you talk to made you feel welcome and we're more than happy to help even with a high workload.
Amy B.
Vehicle Make : Kia
5 out of 5
7/14/2017
Julie was wonderful and went beyond my expectations helping me get my car repaired! She stayed late at work to ensure I was able to pick it up and expedited the whole repair process since I was going out of town! The car looks great too! I will definitely recommend them and their work!
Gabriel Z.
Vehicle Make : Dodge
5 out of 5
7/14/2017
The repair in my truck looks great and the customer service was really good
Du N.
Vehicle Make : Honda
5 out of 5
7/13/2017
Thank you!
John F.
Vehicle Make : Hyundai
5 out of 5
7/12/2017
Great Job-good communication-nice people
Angela B.
Vehicle Make : Lexus
3 out of 5
7/8/2017
I think 24 hours should be given for pick up notifications. I had to rearrange my work calendar to pick up car before closing.
Michael B.
Vehicle Make : Honda
5 out of 5
7/4/2017
Everyone at Gross and Sons were very professional from beginning to end. They were very knowledgeable and kept me updated on the entire process
David H.
Vehicle Make : Dodge
5 out of 5
7/1/2017
You guys did an awsome job
Jason L.
Vehicle Make : Dodge
5 out of 5
6/30/2017
The job was extremely well done!! The team is professional and quick!! I was well informed and taken care of every step of the way. Also, whoever does the detailing is world class!!
Stanley S.
Vehicle Make : Cadillac
4 out of 5
6/30/2017
Car looks good, but it did take longer than expected for the repairs to be done.
Stephen S.
Vehicle Make : Volvo
5 out of 5
6/29/2017
They did a great job. Completed the work when they said they would. I was very satisfied with what they did.
Jason H.
Vehicle Make : GMC
5 out of 5
6/29/2017
Great service! Prompt, polite and would highly recommend.
Gina F.
Vehicle Make : Chevrolet
4 out of 5
6/24/2017
The woman who handled my file name Cecile was wonderful. She was informative, friendly, polite and just a joy to deal with. I will be back because of her and the pure workmanship of what was done on my car. I will say it was very unpleasant to deal with the receptionist. I find her to be very brash (weather in person or on the phone I felt the same way) and not very kind. You might want to think rethink her being the first person that has greeted or the first person people talk to when they call your company. I only say this because I've been in customer service for over 20 years.
Judy B.
Vehicle Make : Honda
5 out of 5
6/24/2017
Update messages and phone calls appreciated
Christy M.
Vehicle Make : Honda
4 out of 5
6/24/2017
We came back a 2nd time due to your friendly and honest staff. Your body work is excellent and we will be sending you referrals in the near future. Kindest Regards, Daniel Deaibes and Christy M
Sean B.
Vehicle Make : Chrysler
5 out of 5
6/24/2017
Excellent service!
Margaret B.
Vehicle Make : Nissan
5 out of 5
6/24/2017
They were very professional and explained everything That they were going to be doing. And quickly got me back on the road! Andwas very grateful for the Assistance

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