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Body Shop

Real Reviews From Verified Customers

Body Shop Review Summary

5 star 715 reviews 83%
4 star 92 reviews 11%
3 star 20 reviews 2%
2 star 23 reviews 3%
1 star 10 reviews 1%
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(All Vehicle Makes)
Andrew J.
Vehicle Make : Toyota
5 out of 5
5/4/2018
Julie and Kelly are always awesome to work with. I hate having to have my car repaired but always have comfort in these two plus the teams behind them getting everything taken care of.
Chuck C.
Vehicle Make : Chevrolet
5 out of 5
5/4/2018
I was very satisfied with the work done on my truck. I was appreciative of the professionalism of Bill and all of the help he provided through this process. I would definitely use Gross and Son's again.
Elizabeth T.
Vehicle Make : Cadillac
5 out of 5
4/28/2018
Job well done
Lacy A.
Vehicle Make : Chrysler
5 out of 5
4/28/2018
Everyone was so friendly and I appreciate how they all kept me informed of the progress on my car and how clean it was when I got it back. I can't even tell it was wrecked. Best experience with a body shop and insurance company ever as well as with the rental car company. Passing along the great service experience to everyone I know.
Mickey S.
Vehicle Make : GMC
5 out of 5
4/28/2018
Made a 2000 GMC look like a new 2018 truck. Thanks a lot! Mickey S
David G.
Vehicle Make : Ford
5 out of 5
4/28/2018
They were very prompted and Courteous. The work that was done looks great. I will pass the word along to friends and other about them. Thanks for the work done.
Dawn R.
Vehicle Make : Ford
5 out of 5
4/27/2018
Car looks great!!!
Kimberly B.
Vehicle Make : Dodge
5 out of 5
4/26/2018
Excellent job
Shawna F.
Vehicle Make : Honda
5 out of 5
4/26/2018
Bill **** was extremely helpful, supportive and did a wonderful job fixing my car. I appreciate the entire team’s hard work and thorough communication they provided.
Catherine F.
Vehicle Make : Chrysler
5 out of 5
4/21/2018
Beautiful,fast service. They kept me updated the entire time.
Llewellyn H.
Vehicle Make : Chevrolet
5 out of 5
4/19/2018
Excellent service
Katie C.
Vehicle Make : Toyota
5 out of 5
4/18/2018
Thank you for all your help and keeping us updated throughout the entire process.
Kim S.
Vehicle Make : GMC
5 out of 5
4/17/2018
The text updates were very helpful, keeping me updated on progress. The work done was exceptional. Thank you!
Jennifer R.
Vehicle Make : GMC
4 out of 5
4/11/2018
You guys were really nice and respectful. Unfortunately, I do not remember the name of the two young men I dealt with but they were extremely nice. The one that help me when I dropped my vehicle off, his wife has a relative that works at Penton and the one that help me when I picked my truck up, thank you both and your reception was wonderful.
Ann M.
Vehicle Make : Hyundai
5 out of 5
4/7/2018
Excellent customer service and excellent work done!
Michelle A.
Vehicle Make : Honda
5 out of 5
4/6/2018
They were quick and my car looks great. Thank you
James M.
Vehicle Make : Cadillac
4 out of 5
4/6/2018
This was the most professional body shop I have ever been to!! From the moment I walked through their door “everyone” handled my repair with the upmost respect and concern. They were prompt, extremely experienced and they addressed and resolved my every concern! When I picked up my automobile and reviewed their work it was “perfect“ you could never tell any work had been done to my Cadillac. They were highly recommended to me now I know why! I knew as soon as I went through their the door that this was the company I wanted to use! I drove 80 miles one way to bring my car to them. I highly recommend them!!
Natalie R.
Vehicle Make : Honda
5 out of 5
4/1/2018
From the moment you walk in, they are very friendly and knowledgeable. My car looks amazing. I even love how they wash and clean it. I would highly recommend this shop to anyone needing car repairs.
Melissa M.
Vehicle Make : Honda
5 out of 5
3/31/2018
Excellent and friendly service. Did a great job on my car.
Ethel F.
Vehicle Make : Infiniti
5 out of 5
3/31/2018
It was better than I expected. Thank You

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