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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 715 reviews 83%
4 star 92 reviews 11%
3 star 20 reviews 2%
2 star 23 reviews 3%
1 star 10 reviews 1%
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(All Vehicle Makes)
Scott G.
Vehicle Make : Honda
5 out of 5
3/30/2018
Your work was excellent and on time. Everyone in your office was friendly and helpful too.
Arnold S.
Vehicle Make : Cadillac
4 out of 5
3/28/2018
I could not be more pleased!!!
James G.
Vehicle Make : Acura
5 out of 5
3/28/2018
The folks at Gross & Son were very professional, very friendly, and very knowledgeable. I was pleased with every aspect of the process.
Garth G.
Vehicle Make : Toyota
5 out of 5
3/28/2018
Five star repair shop!
Robert D.
Vehicle Make : Ford
5 out of 5
3/27/2018
Great job - car looks better than the day it rolled out of the show room.
Eugene F.
Vehicle Make : Volvo
5 out of 5
3/24/2018
Outstanding service and workmanship.
Linda T.
Vehicle Make : Chrysler
5 out of 5
3/24/2018
Every individual I had encountered, even in passing by me was very polite and courteous. I am very grateful for Ival and Kelly for they treated me with utmost respect and took care of everything for me. The job was fantastic. Paint matched perfect and rear/trunk/convertible top all working like when it was new. So very happy
Jennifer C.
Vehicle Make : GMC
5 out of 5
3/24/2018
Bill Jhnson did an amazing job getting the price done as low as possible and making sure the best work was done. It was exactly like I wanted.
Dorn W.
Vehicle Make : Toyota
5 out of 5
3/23/2018
The staff was very professional
Etta C.
Vehicle Make : Buick
5 out of 5
3/21/2018
The staff at Gross and Sons are always so professional and helpful. They go above and beyond to make sure I was satisfied with my repair. My vehicle looked like brand new .
Karen S.
Vehicle Make : Nissan
5 out of 5
3/17/2018
Your company has done an awesome job on the repair! Thank you!
Stephen R.
Vehicle Make : Toyota
5 out of 5
3/17/2018
Faster than I expected. Car was perfect and clean. Great service.
Vione B.
Vehicle Make : Chevrolet
5 out of 5
3/17/2018
Everyone & everything was great
Rachel V.
Vehicle Make : Mazda
5 out of 5
3/17/2018
My experience at Gross & Son was everything and more than I could have hoped. The team did an AMAZING job and I’m wholeheartedly satisfied with the finished product. I can’t thank everyone involved enough, but especially Roseann. She kept me informed throughout the entire process and had great communication. I will, without a doubt, recommend Gross & Son in the future to everyone I know!
Rhonda C.
Vehicle Make : Ford
4 out of 5
3/17/2018
Top-rated customer service from the minute I walked in the door until I left with my newly-repaired car. Every member of the staff was courteous, professional, and proficient, yet warm and friendly as well. I will highly recommend Gross & Son at every opportunity. Also thanks to Jeff from Geico for his awesome assistance. He's a great example of why my family stays with Geico. Rhonda C
Sharon C.
Vehicle Make : Toyota
4 out of 5
3/16/2018
Excellent, Excellent Job !!
Russell H.
Vehicle Make : Nissan
5 out of 5
3/10/2018
Fast excellent service with quality work. Thank you for having my car back in one day!
Donald D.
Vehicle Make : GMC
5 out of 5
3/10/2018
Looks great. Excellent work! We are happy customers.
Ann G.
Vehicle Make : Honda
5 out of 5
3/9/2018
Thanks so much for taking care of my car repairs swiftly. Gross and son is top in their field. I will also trust my repairs with this company. Keep up the good work. Ann G
Megan B.
Vehicle Make : Toyota
4 out of 5
3/9/2018
I am very pleased with my service. The repair was extremely quick and the staff was very friendly. When my car was ready, I was stuck in traffic trying to get there before 5pm so I called and they were willing to stay after hours so I could come pick up my car. When picking my car up, I was met with the nice surprise that it had been cleaned inside and out! I would definitely recommend your service to anyone!

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