Vikram P.
Vehicle Make : Toyota
Great service
Car was totaled no repairs
Thank u
Darren D.
Vehicle Make : Chevrolet
Absolutely fantastic.
Jeff C.
Vehicle Make : Chevrolet
very pleased was kept updated with the progress and the car was ready when I was told it would be ready plus an excellent job detailing the vehicle I have no problem recommending anyone to your shop
Gary S.
Vehicle Make : Nissan
Kept me aware of everything. Repair, tell, etc. AWESOME!! Great job by everyone!@ Thank you.
Everett D.
Vehicle Make : Toyota
Thanks to the team y'all did a fantastic job
thanks from my family to yours
Amanda H.
Vehicle Make : Honda
I previous work as a service advisor with Pensacola Honda; within my 11 years, I whole heartily recommended your body shop to each and every customer that were in need of body repairs, not because you are the certified repair shop, but because I knew they would be completely taken care of. In that 11 years, I was never let down and came to respect the personnel you all have.
Now that I have had to have my own vehicle serviced with you, I could not be more pleased. Roseann and Julie were on top on every detail and helped me to get my claim started and covered! I am so happy to have my vehicle back in factory condition! More than that, I felt that you all cared and took complete care of me, not just my car. Thank you SO much, from one very loyal and satisfied customer!!
John B.
Vehicle Make : Nissan
Team effort to achieve most Impressive results..
thank you
Jessica D.
Vehicle Make : Hyundai
I recommend Gross and Son to everyone! Love the quality, expertise, and awesome customer service. Gross and Son all day everyday!
Beth T.
Vehicle Make : Infiniti
Awesome service
Ronald H.
Vehicle Make : Honda
A completely satisfying experience. Everyone one was on their "A" game. I would recommend you to anyone.
Brenda E.
Vehicle Make : Honda
Everyone, especially Amy & Judy, were friendly & helpful. Not just saying this, but this was the best business experience of my life! That's a lot of life. From the greeting, to the staff responsiveness and professionalism to the excellent repair of my car, to the emails keeping me informed, to the service that was provided, I couldn't be happier. This is how you run a business! Even little Nick knew how the damage on the car happened by just taking a look! Amazing, caring place with top performance! Thank you for making my car new again!
Bren
Debra V.
Vehicle Make : Toyota
The work was done quickly, I am completely satisfied with the wonderful & professional work!! Exceeded expectations!! In addition, the work was completed ahead of schedule & everyone there (Julie in the office, Steve the collision specialist, Jacob the adjuster, Michael at Geico, the Enterprise car rental person, and I think there was a Ken too!) was sooo very nice, extremely courteous, and professional !! Thank you all and I would highly recommend your business to others!!
Larry C.
Vehicle Make : GMC
Yes, my GMC came back detailed washed and vacuumed as well as body worked, I was very proud and happy when I saw what all the team did, thanks again so very much to all that helped me.
Melinda M.
Vehicle Make : GMC
My car is not completely finished. They tried to return it to me and some of the repairs were done very sloppy. They still have my car and are going to work on it again.
Shelby S.
Vehicle Make : Lexus
Everyone at this office is awesome! Extremely easy to work with, did a great job on my car, and were extremely quick and efficient! Would def recommend for any future body work!
Diana D.
Vehicle Make : Jeep
Friendly staff. Fast service. Great work.
Bill G.
Vehicle Make : GMC
Everyone was so great and kept me up to date on what was going on.
Stephen H.
Vehicle Make : Subaru
Excellent customer service!! The repair job was great. We really appreciated our car being cleaned and detailed.
We will definitely recommend Gross and Son Body Shop!
Nan M.
Vehicle Make : Lexus
Paint was left on a rear window (not adjacent to repair) and a dark yellow substance left on an area near passenger side windshield. When it was called to the attention of service person, the suggestion was that I could remove these. I asked that the problems be corrected before I accepted the car. After waiting for the correction, the car was returned with these areas scratched and dull. The car was not returned to me in pre-accident condition.
Beverley G.
Vehicle Make : Toyota
Everyone was so friendly,nice and professional. I was also pleased with the quick one day repair on my car. Working with the staff was positive experience!
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