Joseph H.
Vehicle Make : Dodge
Awesome service
Chad F.
Vehicle Make : Nissan
Great job! My Pathfinder looks perfect and it's so clean!
Alan B.
Vehicle Make : Pontiac
A work of art and excellent customer service
Tiger W.
Vehicle Make : Honda
Great job, will recommend you to anyone else in need. Thanks!
Julia F.
Vehicle Make : Nissan
Everyone was so nice and reassuring. Beginning to end, great experience.
Kevin U.
Vehicle Make : Chevrolet
So happy with there way of doing to make u feel like they really care .aand the work awsome !!!!! thanks again bill
Jeffrey O.
Vehicle Make : Toyota
I had a great experience with Gross & Son Body Shop from the front office experience to dealing with Adam, the GEICO adjustor, culminating in the finished product.
The frame of my 2003 Toyota Echo was damaged as a result of a rear end collision on 10/25/2014. At first inspection, after seeing the damage under the trunk mat and under the vehicle, Adam advised me of the possibility of having to total it because of the age of the vehicle versus its worth. He called me the next day with the good news that it could be fixed which was quite a relief as I only recently purchased the vehicle from a local used car lot and still had several payments to make on it.
I received emails as to updates on the progress the garage was making on the repairs, painting, etc. When I picked up the vehicle on Saturday (11/08) morning, I was extremely pleased with the work done, which involved replacing the back bumper, the driver side rear panel, straigtening out the once bent frame and a wonderful paint job.
Thanks to Bill **** and the team at Gross & Son for a job well done and to Adam for his upfront honesty on the possible reality of a total, which gladly turned out not to be an end factor.
Thanks again,
Jeffery L. Orr
William F.
Vehicle Make : Honda
We found you by "accident" but your quality of work and friendliness of your staff. Kept us coming back. We are glad to refer your services to anyone who asks.
Carol H.
Vehicle Make : Nissan
You were efficient and professional. Everyone that works there made me feel valued as a customer. This was my first experience with a bodyshop & I was dreading it. Ya'll were patient and informative and exceeded my expectations, putting me at ease about the process. And my car looks great! I am highly recommending you to my family and friends. Thank you so much for everything!
James C.
Vehicle Make : Lexus
I wrote my car was a total loss.This was true.The people working there were very helpful and really tried to help.People great.Jim Carberry
Dana R.
Vehicle Make : Cadillac
Just recommended you to someone today!
Kurt S.
Vehicle Make : Ford
Work was done well, but the timeframe to get my car back to me changed and I had to initiate communication about it. Yet, I believe the business is run well with good people.
Cheryl P.
Vehicle Make : Mini Cooper
All personnel that I dealt with, specifically Bill ****, were extremely professional & informative concerning the status of my vehicle. Thank you all so much!
James R.
Vehicle Make : Honda
great work and delivered on time - and team with enterprise rental is so convenient -- u all r the greatest thanks so much --- Jim Robinett
Valerie L.
Vehicle Make : Nissan
Very pleased with time frame and finished product
Glenda K.
Vehicle Make : Toyota
When I walked in the door, the receptionist was professional and courteous. Bill who handled my claim, it was just a delight talking with him.
Leona D.
Vehicle Make : Honda
Wonderful staff. Very helpful. Gross and Sons is the only shop I'll go to. You guys are great!
Jonathan A.
Vehicle Make : Honda
You should buy your whole staff doughnuts this week. They are a great team. I love how my car looks. Great job!
Ashton M.
Vehicle Make : Lincoln
The paint job almost matches the original color of my car, I think you did a pretty good job.
Brodice C.
Vehicle Make : Dodge
Very excellent customer service. My car looks great. Very satisfied with the quality of work done on my vehicle!!!!!
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