Crystal B.
Vehicle Make : Toyota
My car looks awesome, good as new! And it was so nice and clean when I got it back, thank you so much. I really appreciate the care you took and how I was kept up to date on the repairs with daily text updates. Thank you!
Darlene A.
Vehicle Make : Mercury
Courteous and helpful staff. Clean, comfortable, and convenient facility. On time. Rental car on site. Worked seamlessly with my Hartford. What's not to like?
The only way to improve my experience was to forgive my deductible.
American Woodmark.
Vehicle Make : Dodge
Looks great thanks
Steven B.
Vehicle Make : Subaru
The only time I didn't go to Ozzie's, I regretted it. Ozzies is the best!!!!
William R.
Vehicle Make : Buick
When you have a day for delivery it should be ready! Thanks
Claire T.
Vehicle Make : Hyundai
All the people we interacted with were friendly and responsive and knew exactly what they were doing. That gave us confidence in the whole process. We're glad that Ozzie's was there when we needed somebody!
Jennifer C.
Vehicle Make : Chevrolet
I had minor extra damage not included in the original estimate. I wish that someone had called me to let me know a fee for this work so it could be possible to repair this too while my vehicle was in the shop.
Dustin M.
Vehicle Make : GMC
Looks great. Thank you all.
Kelsey S.
Vehicle Make : Ford
I just want to say thank you for the great communication while my car was in at Ozzie's! I felt that the whole process was very smooth and so far I am very pleased with the repair (I have only have my car back for a few hours now).
Thank you again for all of your hard and dedicated work to my car!
Michelle S.
Vehicle Make : Ford
The quality of the repair was outstanding! It is obvious that the repair techs are experienced and care about quality service.
Wendy H.
Vehicle Make : Chevrolet
Numerous delays, wrong part ordered initially.
Bruce A.
Vehicle Make : Chevrolet
Work done on my truck was vary good. Time frame given for repair work completion good have been better. I understand hidden things in repair work happen, this could have been better noted in repair time estimate that it would take longer for completion if problems should happen. Over all I'm satisfied with things.
Bruce
Dean S.
Vehicle Make : Dodge
THE ONLY THING I WISH YOU COULD HAVE DONE IS TO HAVE CLEANED UP THE RIGHT HEAD LIGHT --I LOOKS REAL DULL
THE RIGHT SIDE THAT IS --THANKS FOR A GREAT JOB ON THE LEFT FRONT OF DODGE
Julie F.
Vehicle Make : Chevrolet
The automated messages and the
Updates from actual people
Were completely different
Updates are useless umless they
Are acurate It was very frustrating
Dale B.
Vehicle Make : Ford
It turned out to be a big disappointment.
????
Sandy H.
Vehicle Make : Dodge
Not very happy with some of the lies I was told from Ben. And all the push backs we got there were five times we were told when it would be done. The first was we would get it back on April tenth and here we are picking it up on the thirty of April and to top it off I have to bring it back because there is a a clip that got broke by your people and now I have to find time to bring it back to you when that part comes in. I was told you had 65 cars set to come in at the same time mine was coming in and that was one of the reasons for all the delay. My question is how is that my fault. With that being said I will never come back to ozzies again and I will tell all of my friends the bad and unprofessional way I was treated. Not to mention but I will also post on yelp the way I was treated.
Lisa K.
Vehicle Make : Honda
Car returned to us with a flat tire, check engine light on. Shop and paint dust all over interior. Splotch of red paint on drivers side. Delivered well past original estimated time. Also not sure why your techs had to disconnect battery.
Shelby S.
Vehicle Make : Toyota
Communication was excellent. Even though there was a delay, I was informed and remedies were offered via a personal call from the manager.
John M.
Vehicle Make : Chevrolet
You guys always do a great job on anybody repair that I need thank you
John M.
Vehicle Make : Toyota
The delays in estimated times were kind of annoying but the quality is always appreciated.
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