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Real Reviews From Verified Customers

Anthony P.
Vehicle Make : Chevrolet
5 out of 5
3/11/2015
I left a review on Google; Rachel was extremely nice and a pleasure to work with. It's not often a repair comes back both under cost and early, so that was a treat. Thank you!
Harold B.
Vehicle Make : Honda
5 out of 5
3/7/2015
This was by far the best car repair/insurance experience I have ever had. Communication was excellent and Rachel Briner with True Collision was the main reason. She was responsive, knowledgable, personable and simply a pleasure to work with. As the first impression and point person for this business, she is invaluable. And the car looked great too after the work was done! Kudos to True Collision. ????
Ryan C.
Vehicle Make : Pontiac
5 out of 5
3/6/2015
Rachel deserves a raise
Kathleen C.
Vehicle Make : Acura
5 out of 5
3/3/2015
They were really great to work with. Rachel was very friendly and helpful. They took care of everything and finished the job early.
William E.
Vehicle Make : Toyota
5 out of 5
2/24/2015
Everything was handled professionally with great courtesy. Thank you.
Chase D.
Vehicle Make : Saturn
5 out of 5
2/22/2015
You guys where great!
Heather T.
Vehicle Make : Acura
5 out of 5
2/18/2015
Rachel was great! She was able to set up the rental car and provided frequent updates. My car was ready earlier than expected which was also a plus.
Deborah B.
Vehicle Make : Ford
5 out of 5
1/31/2015
Excellent and quick service. Rachel is fantastic!
Christopher E.
Vehicle Make : Subaru
5 out of 5
1/30/2015
Rachel was awesome and so knowledgable. She is a great team member. My experience was smooth and easy. Tks for everything.
Goerge L.
Vehicle Make : Ford
5 out of 5
1/23/2015
Everything looks like I just the day I bought. Also, thanks for fixing the dent on the driver's side door. It was pleasant surprise.
Kimberly P.
Vehicle Make : Chrysler
5 out of 5
1/17/2015
Outstanding customer service! Rachel was wonderful in making the process easy, and keeping us informed. And the work was top notch. Thanks for all your support! - Albrecht and Kimberly
David S.
Vehicle Make : Dodge
1 out of 5
1/11/2015
I had to come pick up my car on Saturday and the heat isn't working right. I can't get anything done about it until Monday and it's freezing out.
Peter R.
Vehicle Make : GMC
5 out of 5
1/7/2015
Aside from the accident itself, this repair was a very pleasant experience. I was informed and updated every step of the way. No excuses, just results! My truck came home ahead of schedule, repaired as promised! Thank you!!
Della P.
Vehicle Make : Chrysler
5 out of 5
12/19/2014
True professionals!
Jonathan H.
Vehicle Make : Ford
5 out of 5
12/13/2014
Once again another outstanding experience!
Susana T.
Vehicle Make : Toyota
5 out of 5
12/9/2014
Rachel, the representative from Crofton was very attentive. She made sure my car was picked up and delivered before schedule. Rachel kept me informed of the repairs and she was efficient, professional and kind. The body work done is super and I am very very pleased. I would totally recommend True Collision. Thank you
Jessica S.
Vehicle Make : Nissan
4 out of 5
12/9/2014
Thanks for the info about the window. It worked!
Mark A.
Vehicle Make : Toyota
5 out of 5
12/7/2014
Thank you for cleaning and waxing the exterior of the car prior to giving it back to me. Also, Rachel was very easy and pleasant to work with!
Paul L.
Vehicle Make : Chrysler
5 out of 5
12/2/2014
Great experience from beginning to end. I dealt with Rachel through the entire process, and was incredibly helpful and friendly. I would definitely recommend True Collision to a friend.

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