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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 230 reviews 69%
4 star 38 reviews 11%
3 star 13 reviews 4%
2 star 13 reviews 4%
1 star 37 reviews 11%
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(All Vehicle Makes)
Beatriz D.
Vehicle Make : Toyota
4 out of 5
9/22/2017
We were glad to receive excellent services and updates in regards our vehicle repair process.
Vivian M.
Vehicle Make : Honda
5 out of 5
9/21/2017
Christian was so helpful! He kept me updated throughout the entire process! Thank you again!
Teruko W.
Vehicle Make : Toyota
5 out of 5
9/20/2017
Mike **** is very friendly, professional and prompt. Very satisfied with the service I received.
June B.
Vehicle Make : Honda
5 out of 5
9/16/2017
Very happy with my service. I got my car back a week sooner than expected. Christian Cologne was amazing and was very helpful.
Theresa H.
Vehicle Make : BMW
5 out of 5
9/16/2017
Great service and quick with repairs. Appreciated That car was cleaned with delivery.
Trisha S.
Vehicle Make : Hyundai
2 out of 5
9/14/2017
I never once called or bothered you but my text messages kept saying my car was on track to be finished the 11th. On the morning of the 11th the text said the same thing and if anything changed I would be called. Car wasn't ready nobody called or sent a text. I called and then for 2 days there was nothing. I was not upset it wasn't ready, I was upset that I had not been told. Then today, I came to get my car and waited patiently in line. I was asked what kind of car while I was still waiting. Then the girl walked away and before even getting to the counter she says you owe us $250. Great. I knee that. Try a little customer service. Greeting something. After a really bad day, I wasn't up for any more ****. The first time I was try there the other lady was sweet and polite. But the lady today needs to learn politeness. I work retail so I get it. The car looks great.
Christopher T.
Vehicle Make : Scion
5 out of 5
9/14/2017
Excellent service
Jessica R.
Vehicle Make : Ford
5 out of 5
9/9/2017
Great customer service! Great mechanics and great work!
Guo Quan.
Vehicle Make : Acura
5 out of 5
9/4/2017
Thank you so much for fixing !!my car looks like a new car I'm happy
Dawn N.
Vehicle Make : Honda
5 out of 5
9/2/2017
Am very happy to see the result. .you guys have done a great job . Thank you
Vladimir P.
Vehicle Make : Nissan
5 out of 5
9/2/2017
Personel, and services were excellent, thumbs up.
Daemond A.
Vehicle Make : Honda
1 out of 5
8/31/2017
The repair itself was well done but the communication aspect was horrible. There was An inability to give estimates on when my car would be done and then I constantly had to call to find out any information. When I did call, the front desk personnel could never give me any info and the person who could was never available. When I left messages, I never received a callback. My car was supposed to be finished last Friday, but I didn't hear anything until I called in the late afternoon at which point I was told it wouldn't be ready till Monday. When I called repeatedly on Mon I finally was told that there had been snowing error and they had to repaint and thus it wouldn't be ready for another day. Horrible communication and the texting/online repair status system gives no helpful info.
Marius F.
Vehicle Make : Honda
5 out of 5
8/30/2017
Christian is very professional and a guy, and I'm very pleased with the work.
Mary A.
Vehicle Make : Honda
5 out of 5
8/27/2017
Everyone was friendly and efficient. The workmanship is excellent.
****S.
Vehicle Make : Toyota
4 out of 5
8/26/2017
everything went well without problems!
Osman O.
Vehicle Make : Toyota
5 out of 5
8/25/2017
Excellent service
Susaneric S.
Vehicle Make : Toyota
5 out of 5
8/25/2017
The whole process of dealing with Service King was fantastic. From the estimate for repair of my car that was rear ended to picking my car up, I was informed every step of the way. I absolutely loved the text updates. The cost did go up from the estimate which would have been a bigger concern if this repair was on my insurance or out of pocket but I'd definitely use Service King again should the need arise.
Mary Ann.
Vehicle Make : Toyota
5 out of 5
8/24/2017
Quick, efficient, thorough and convenient
Yvette G.
Vehicle Make : Nissan
5 out of 5
8/24/2017
Everyone was great
Tammy C.
Vehicle Make : Kia
1 out of 5
8/23/2017
Paint looked like it was dripping. Had to bring car back to be repainted.

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