James C.
Vehicle Make : Toyota
Professional & quality service!
Gerry D.
Vehicle Make : Toyota
Having a vehicle, especially a new vehicle, damaged while parked is an annoying and inconvenient experience particularly when you are supposed to be on vacation. Kniesel's went above and beyond to make the best out of a bad situation. Luke was friendly, courteous and professional throughout the process, always returning calls and communicating any additional issues which came up on further inspection of the damage. The work was completed on schedule even when additional damage was discovered. Extra care was taken to restore the vehicle to new condition. I don't think the phone rang more than three times before being picked up on the numerous times I called the office. Office staff were very courteous and helpful in clearing up insurance complications The whole experience exceeded my expectations in a positive way. I will definitely be a return customer in the unfortunate event I am in need of collision repair in the future and will heartily recommend your services to others in need of vehicle repair.
James O.
Vehicle Make : Hyundai
It looked as good as new when I picked it up.
Everyone including the office people were very helpful and freindly.
Lindsey S.
Vehicle Make : Ford
Great, professional service from all staff, thanks!
Linda M.
Vehicle Make : Subaru
Personnel are very attentive, excellent customer service and follow thru
My whole car looks amazingly good; the repairs top notch and the car wash n detail are incredible. It puts my regular car wash shop to shame
I had many glowing references from numerous sources with high praise for your shop....which made my decision that much easier. I was not disappointed!
Thank you very much...I would recommend you without a doubt.
William B.
Vehicle Make : Toyota
Jacob held my hand throughout the whole time. He is great, as were the techs who made my 2005 Avalon look like new again!
Lois L.
Vehicle Make : Lexus
I was very pleased with the outstanding service provided by Kniesel's. Good Communication is a huge issue for me, I never had to wonder about the status of my repair because I was frequently updated by text message.
Mary Jane.
Vehicle Make : Chevrolet
Very disorganized rental car not ready when I was guarreteed a car would be ready the day of appointment instead I ended up going to two different car rental places to obtain a rental car that I had to deal with and it took at 4 hours to get a car. People just need to be ready for their customers and tell the truth it was not and I mean not good at all. Bob couldn't be honest so very sad I will never come back to have my car done there again even though the work was ok
Veronica R.
Vehicle Make : Chevrolet
From the time I walked in your staff has went above and beyond to make my experience run smoothly. Aaron was awesome all the way around, if I could give him a pat on the back I would plus a high five. He mad sure on my end was to drop off my car and pick it up when completed. He did all foot work from rental car to dealing with the 3rd party. You have a loyal customer and will highly recommend.
John O.
Vehicle Make : Toyota
Great service friendly people
Jeffrey S.
Vehicle Make : Chevrolet
Excellent repair, fast and easy.
Alvin John.
Vehicle Make : Nissan
Excellent customer and quality work. Looks like brand new. Thank you so much
Joan W.
Vehicle Make : Lexus
thank you very very much for helping me through a very traumatic experienceI loved the very special attention that was provided to me and the way my car looks. I will recommend you to everyone we need you thank you very much again
Shirley N.
Vehicle Make : Toyota
Thank you and I appreciate your excellent customer service and professionalism.
Lynn C.
Vehicle Make : Toyota
Dustin was my contact person and he kept me informed of what was happening and was very helpful and answered all of my questions. You are lucky to have him working for you.
Kwongho W.
Vehicle Make : Toyota
It's a hassle free experience . Blake is vey professional and understanding. Michelle is very courteous on the phone.
Eileen B.
Vehicle Make : Acura
You guys did an awesome job! Everyone that saw my car when I brought it home said it looked like it did when it was brand new!! There's a lot of anxiety involved when you put your car in someone else's hands and I felt none whatsoever when I left my car with you guys. You guys were so efficient too and the car was done even before the projected completion date. Thank you, thank you, thank you!! I will definitely recommend your services to anyone I know in need!!
Pamala G.
Vehicle Make : Toyota
The work was excellent and Dustin was a fantastic liason!
He always kept us well informed and made sure we understood everything.
Great job, thank you SO much!
Melody W.
Vehicle Make : Kia
Dustin and Luke were excellent I'm so happy with the work they've done.ive had my car to you three times in eight months so I feel like I'm a regular however I do need to get the door programmed to the key but I will be in Mexico for two weeks and when I return I'll come in for you to program it but thank you for everything!
Excellent work as always. Melody W
Scott S.
Vehicle Make : Toyota
It was very nice. Good job.
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