Kniesel's Collision Center

My jeep came out great! Such great customer service!!

Exceptional service. Jaimie is the best! And the ladies in the office were wonderfully kind and helpful as was Chris Georgii. VERY good shop!!

Always professional. Love the consistent updates. Madelaine Anderson

Excellent experience! And Octavio was awesome!!! Thank you!

If I ever have an accident (hopefully never lol) this is the place to go I'm very pleased of the level of service service rep Mr.Sum impressed me and the Hertz rental rep by Sum staying to make sure the service was coordinated good . Thank You and commendation goes to Mr. Sum Sincerely Mr. Michael j Islas Jr

Thank you

Great job by Nick and the body crew. Car came back clean and brand new

They very responsive and very helpful!

Excellent service. Keeps us updated on the progress of the repair. And finished the job on the time frame given.

Even though this took more time than anticipated due to problems with insurance approvals and not Kniesel, I am very pleased with the excellent work and Alex was very patient and kept me informed. I really appreciated the job on the detail to return my car spotless. I felt like I was in a brand new car. Thank you. Knisels is the best auto body repair shop.

Very courteous employees

It was done UNBELIEVABLY fast!!!!! Thanks!!!

Kyle and the rest of the staff at Kniesel's Collision Center were awesome. I would recommend them to my family and friends. My car looks amazing! Thanks!

Matt and John were really helpful in communicating the problem and solution.

Great customer service, everyone I dealt with was friendly and professional. Will recommend Kniesel's to friends and family. Thank you Brian for a job well done!!

Doug Harris kept me informed and the staff were excellent.

great job

Thank you!

While Tamera handled well on the day I brought my car in, my appointment that I made on the day of my estimate was not on the books. If I had not called to verify my appointment, then I would not have had a rental car (which was late in arriving anyway). My original return date for my care was 3/21, which was extended - day by day - until 4/5. Furthermore, on 4/5, I called Kniesel's to see when my car would be available for pick up. I was told between 5:00 and 5:30. I called again at 4:50 to ask if it was ready and if I should come by, and I was told yes, that everything was good to go. I arrived at the shop around 5:05, and the car was not ready. I waited until 5:25, even though when I called over a half hour before, I was told it was ready to be picked up. When checking the car, I asked about the polishing of the headlight covers, as they looked similar to when I dropped it off. I was told that it was "the best they could do," which seemed like a fairly inadequate explanation. Lastly, I was disappointed with the interior of my car. The back of my drivers seat was full of smudged in dust and dirt. I notified Ana, the front desk clerk of this, and she asked if I wanted it cleaned. I declined, seeing as I'd waited 30 minutes already. When driving away, I noticed the the front dash board and most surfaces in the front of the car (door handles, center console) were covered in this dust as well. Overall, a not so wonderful experience.

Car looks like it is new. Thanks for service and warranty.