****S.
Vehicle Make : Ford
You exceeded my expectations. Friendly helpful staff and you got my car done quicker than promised. Thanks, ****D. Strong
Randy D.
Vehicle Make : Toyota
My car looks absolutely wonderful, and all the people I talked to at the Cameron Park/Shingle Springs facility were great. However, four or five days in a row, I got a text saying that my car was completed and ready for pick-up, but then when I would call to confirm, they would change the pick-up date on the phone. This got frustrating because I would get excited to get my car back, then be told I had to wait longer. The last time this happened, the person I talked to said there was some sort of glitch in the system that was causing this to happen. I just hope this problem has been solved so other customers don't have the same confusion!
Bob S.
Vehicle Make : Chevrolet
Thank you for doing a good job on my Silverado. I also appreciated the frequent updates and I'm very satisfied with your customer care.
Maria J.
Vehicle Make : Chevrolet
Friendly and professional!!!
Michael L.
Vehicle Make : Chevrolet
The repair wasn't correct
Kara D.
Vehicle Make : Honda
Chris, the ladies at the counter, the guys who did the work, everyone was great! Thanks for doing such a nice job so fast! ????
Virginia H.
Vehicle Make : BMW
Excellent!
Aysha D.
Vehicle Make : Honda
First impression was great. Two friendly ladies greeted me right away. The clean, open, lounge area was welcoming & the coffee is a nice touch. Text updates were awesome! Kept me from being concerned as the estimated completion time neared.
Every employee I encountered was very kind and had a caring demeanor.
Five stars!!
Julianna R.
Vehicle Make : Nissan
Great customer service! Thanks!
Pedro A.
Vehicle Make : Nissan
Excellent job, outstanding service from the beginning to the end. Thanks.
Winifred L.
Vehicle Make : Subaru
good communication about progress of repair job.
Car looks good
Josie F.
Vehicle Make : Kia
2 days turned into 2 weeks. Next time, if there is one, just be up front. It will reduce the stress. So far the quality of the work looks outstanding.
**** M.
Vehicle Make : Mercedes
Great staff, great work, and I particularly liked the updates via text messages. Keep up the outstanding work
Melinda S.
Vehicle Make : GMC
The service was great at your establishment. Thank you for the good job!
Paul D.
Vehicle Make : Toyota
Your team went out of their to restore our car back to showroom condition and to make us 100% satisfied.
Ryan M.
Vehicle Make : Nissan
I was very pleased with the updates I received via text messages. Never had that kind of service before. And didn't even look like anything happen to my car when I received it. Great job! I'm very thankful and would recommend Kniesel's to anyone who would need repairs done.
John K.
Vehicle Make : Subaru
All staff was very friendly and professional. The premises was neat and clean.
My vehicle was originally slated to be completed on ****/9/15. However, I did not receive it until ****/14/15. Each day I received an update late in the afternoon to only discover the car would be another day late. This was a bit stressful on personal schedules. I would recommend either earlier calls or more realistic time frames.
However, I would do business again with Kniesel's. Thank you!
Cole A.
Vehicle Make : Toyota
I lovedon't how you kept me informed..thank you for completing the work on my car so fast..
Ryan D.
Vehicle Make : Chevrolet
The team at Kniesel's is amazing. Every time I called, your company was polite, courteous, and friendly. I strongly suggest keeping Bob forever. He treated me like we had been friends since middle school. I appreciate him and I think he is definitely a staple for your business. My car feels better than it did before I crashed it! I love the attention to detail. Hopefully I won't need to come there with a broken car again, but you can guarantee if I do crash again my car will be there. Thank you!
Gloria H.
Vehicle Make : Dodge
Awesome job. Very satisfed. We will advertise your company to everyne. Really appreciate the way Bob stayed.in contact with us on how things were going. 100 stars for you. THANK YOU
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