Robin W.
Vehicle Make : Lexus
Best experience I've had at any business in a long time. Every person I was in contact with was more than pleasant and helpful. My car was done when promised and looks better than when I bought it.
Daniel M.
Vehicle Make : Honda
Quickness at which the repair was completed. I do wish that the person would have offered some additional items that could have been fixed that were not covered by insurance. For instance one headlight looks new and the other looks worn. How much was it to replace the other headlight? In addition the rear bumper was cracked not from accident. How much was that to fix? Cosmetically this could be additional features I might of wanted fixed now and paid out of pocket. Overall I was satisfied just left wondering.
**** B.
Vehicle Make : Honda
The prompt service was greatly appreciated.
Everyone I dealt was efficient and professional.
Tami O.
Vehicle Make : Lincoln
Loved that you rushed my repair because I was paying for my car rental myself. The car was completed and delivered to me a full week ahead of schedule. The nicest touch was the replacement of my Chicago Cubs license plate frame! Thank you for your attention to detail and customer service. Top Notch!
Donald H.
Vehicle Make : Ford
Job done on time and appreciated.
Carol W.
Vehicle Make : Chrysler
Great job!
Kathryn H.
Vehicle Make : Toyota
The front desk staff and Sirrena were great. Sirrena kept us updated on the progress and took her time making sure we were happy with our car when we pucked it up. The technicians did a great job on our car. Thank you Kniessels!!!
Margo P.
Vehicle Make : Hyundai
I am so happy with the way my car looks, inside and out. You made the process stress free for me. Thank you!
Juliet H.
Vehicle Make : Toyota
Everyone we interfaced with at Kniesel's was warm, engaging, communicative and helpful. This experience was highly positive. Thank you!
Matthew B.
Vehicle Make : Infiniti
Great job
Wiriya R.
Vehicle Make : Toyota
Chris kept in touch with me from the moment my car arrived at the repair shop to when it was ready to come home! I really appreciate the text updates I received throughout the progress. I felt like the staff genuinely care about my car and did everything they could to make the experience as smooth as possible.I throughly enjoyed working with Kniesel's Collison.
Kevin W.
Vehicle Make : Honda
Very happy with my experience at Kniesel's. Friendly people,kept me informed of the progress daily. Excellent quality.
David T.
Vehicle Make : Subaru
My repair representative, Brandon, kept me advised of the progress of my repairs all along the way. I really feel like I had can Kniesel's in my corner. On pick up day, my car looked fantastic. Thank you can Kneasel for a job well done!
Jonathan A.
Vehicle Make : Honda
Keep up the good work. Just a piece of advise, though, don't rely on the email notification as not everyone is checking thier email every minute. Calling the client and leaving a voicemail if unable to speak with them always work then email them that you left a voicemail etc. Other than that I am really satisfied with the outcome of the repair and the entire process.
Healon K.
Vehicle Make : Nissan
Thanks for the email updates.
Richard F.
Vehicle Make : Toyota
Nobody follows up on their repairs like you do, you do a super job on this, paint job and repairs were great
Noel K.
Vehicle Make : Ford
Thanks to the whole team for a superb repair job. I can't tell that I was ever in an accident. Thanks to Doug Harris for keeping me updated on the repairs.
Sincerely,
Noel K
Anthony T.
Vehicle Make : Tesla
Courteous service, and very communicative with status updates and follow-through. A rarity these days which sets you well above par.
Mary J.
Vehicle Make : Toyota
Thank you for fixing my car so quickky.
Michael A.
Vehicle Make : Dodge
First off I have to say the actual work was excellent. My complaint is the fact that it took approximately eight weeks to get my car in for service from the time of my original estimate. My other complaint is when I called to inquire about the status of my vehicle and was placed on hold for over ten minutes. When I came to get the vehicle I had to wait almost 30 minutes for it to be prepared even though I received a text saying it was ready.
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