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Real Reviews From Verified Customers

Cinde T.
Vehicle Make : Jaguar
5 out of 5
12/3/2016
Totally pleased with John and Kniesel's. My car looks brand new; I had to read the license plate to confirm it's mine. ****.
Thien T.
Vehicle Make : Honda
5 out of 5
12/3/2016
Happy with outcome.
Robin L.
Vehicle Make : Chrysler
1 out of 5
12/2/2016
When I went to pick up my vehicle I put some stuff into my trunk when I shut the trunk my Chrysler emblem fell off and then during the weekend when I went to shut my hood my Chrysler emblem fell off of the front. I also feel like my hood of my car is shifted and lifted some. I appreciate them getting me in on Monday right before holidays but I feel like they did a rushed job so they can get it out before the holidays.
Kevin Y.
Vehicle Make : Jeep
5 out of 5
12/1/2016
Chris Georgii and Jacob took great care of me! The repairs were completed ahead of schedule and when I got my vehicle back it looked like the accident had never happened. Thank you again for everything!
Erin S.
Vehicle Make : Volkswagen
5 out of 5
12/1/2016
Everyone was friendly & the service was efficient.
Paul R.
Vehicle Make : Acura
5 out of 5
12/1/2016
Excellent service from start to finish.
Sophia D.
Vehicle Make : Hyundai
1 out of 5
12/1/2016
Wasn't complete when I arrived to pick up. They forgot to repair the windshield which was noted on the intake of damage, also on my claim and it wasn't repaired so already turned rental in and had to drive it home and await repair tomorrow hopefully per gentleman helping me said they will calle tomorrow and have windshield repair at my house but it's large and needs replaced not repaired for the multiple large cracks
Kal A.
Vehicle Make : BMW
5 out of 5
12/1/2016
There is no other place that I would take any of my vehicles, if they needed repairs. Thanks for the professional experience.
Leland W.
Vehicle Make : Mercedes
5 out of 5
11/30/2016
I was highly satisfied with this auto repair and the estimator was fantastic I would definitely recommend them to anyone
Cheryll S.
Vehicle Make : Toyota
5 out of 5
11/30/2016
Chris was very easy to work with he kept me updated on the progress of my car. He explained everything to me, and he listened well to my concerns. I enjoyed working with him, and my Prius looks and runs great. Thanks Ms Sumpter
Lori R.
Vehicle Make : Subaru
5 out of 5
11/30/2016
Good job great customer care
Annette M.
Vehicle Make : Chevrolet
5 out of 5
11/30/2016
Cris in management was awesome in customer service and friendly. Understand all our Q&A I would recommend this company highly worth the wait. Thank you, for all your kind work. Annette M
Francis S.
Vehicle Make : Mini Cooper
2 out of 5
11/26/2016
Updates where not given either by phone call or online. This client have to constantly call Tamara to get update information either expected completion date or delays.
Robert P.
Vehicle Make : Chevrolet
1 out of 5
11/26/2016
After my truck was there for over a month......y'all returned my truck to me with NO oil in it AND didn't replace the fuel you took out of the tank cause you had to drop it for repairs. I'm STILL having problems with it and I will be contacting you this Monday. Disappointed.......oh also y'all took my front floor mats.......wth guys.
Joseph M.
Vehicle Make : Toyota
5 out of 5
11/26/2016
Your efficiency was amazing. Getting our car back within 8 days of the accident with a holiday mixed in exceeded our expectations. If I had to rate you on a scale of **** to 10, I would have to give you a 12. Thanks for keeping us informed at all times. Definitely a job well done! Joe
****O.
Vehicle Make : Subaru
5 out of 5
11/24/2016
Staff were professional and kept us informed. Car looks like the damage never happened. Completely satisfied.
Suzy C.
Vehicle Make : Honda
1 out of 5
11/24/2016
I don't believe the new paint color matches the older paint. I have discussed this with Carlos and we will revisit the issue after the holiday.
David P.
Vehicle Make : Chevrolet
4 out of 5
11/24/2016
Great job! Someone from Knievel's met me near my house after I left my house key in my rental car. That's fantastic service!
Stephen W.
Vehicle Make : Toyota
5 out of 5
11/24/2016
The vehicle repairs were absolutely of excellent quality. The area that was damaged is like new. They cleaned the vehicle before it was returned and it was immaculate. Thank you for this quality, first-rate service!
Kaye M.
Vehicle Make : Infiniti
5 out of 5
11/24/2016
Thank you

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