Micola R.
Vehicle Make : Nissan
It was easy & everyone was very courteous. I would definitely visit again if I needed service.
Joseph .
Vehicle Make : Scion
The person handling my case, Carol, is not a very personable person when speaking with the general public. From the very beginning, she made me feel like an inconvenience and annoyance to her. She was rude and condescending when I had questions about the process. On more than half of the face to face contacts she sent a co-worker out to"deal" with me. I didn't have any problems out of anyone else. She was the only one. The receptionists, Enterprise people, and her Co-workers were all very pleasant, respectful, and helpful.
Sandra M.
Vehicle Make : Mini Cooper
My repair was handled through geico so I did not deal with hendrick much. They only person from hendrick I spoke with was the lady at the front desk, she was great both times I was there extremely polite and welcoming. The repair looks great no complaints
Marvin P.
Vehicle Make : Honda
Job well done! Thanks for the cleaning.
Maranta W.
Vehicle Make : Nissan
The team was awesome. From the ladies at the front to the gentlemen who brought my car around.
Herlicia B.
Vehicle Make : Honda
The repairs were fast and the car is beautiful ! All of the staff that I encountered were friendly and helpful. I would recommend you to all. Thank you!
Dorothy S.
Vehicle Make : Honda
Was not happy with the original work. there were pit marks where they repaired the damage. Went back immediately (pretty stressed about if they WOULD rectify it as promised, and what I would drive. ) They were WONDERFUL. NO stress, they immediately took the car back in, gave me a loaner and corrected the repair by the next morning. Everyone, from the moment I arrived at the service desk til i reclaimed the car was friendly, helpful, courteous and professional. Thanks to all.
Richard W.
Vehicle Make : Nissan
Great service
Shiela U.
Vehicle Make : Nissan
My car look better than when I first got it. Good job.
Samuel F.
Vehicle Make : Honda
You all rock. Appreciate everything and thanks for cleaning my car.
Walter C.
Vehicle Make : Toyota
The clear coat had a bubble in it that will require bringing the vehicle back for a sand and buff, someone should have inspected the finished job better
Akash M.
Vehicle Make : Toyota
Excellent service keep it up.
Marilyn G.
Vehicle Make : Mazda
I was very pleased with the service I
received
Ann C.
Vehicle Make : Toyota
Hendrick did a great job. Chris kept me informed either by email or telephone calls on all steps of the way. I've had my car back 3 days now and so far all is well.
Shanah A.
Vehicle Make : Toyota
My doors aren't locking which is very frustrating. It's an inconvenience to have to return the car for a new issue.
Adhanom H.
Vehicle Make : Nissan
Good
Gary S.
Vehicle Make : Hyundai
At the start I was apprehensive. The usual promises made only to be changed with "what happened was". But none of that happened. I was kept informed fairly well. The customer service was excellent.
Shanna B.
Vehicle Make : Lexus
You guys continued to text me during the time you were repairing my car and the last text confirmed that pick up was still scheduled on time. I drove 45 minutes in traffic after work, even stopping at the gas station to make sure I had the right amount in the rental to return only to get there and be told my car would not be ready until the next day. So frustrating! Someone dropped the **** on keeping me informed about pick up. I had to drive the rental, which I hated, for another day and make another trip to the gas station the next day. I can say the car was cleaned really well and looked great, so kudos for that.
Rebecca E.
Vehicle Make : Toyota
Very positive experience. Everyone was very professional yet very friendly. I would recommend you to anyone needing collision repair for their vehicle.
Eloy T.
Vehicle Make : Dodge
Still just the fact that I wanted more work done and they never got back with me on additional work on my van. I was satisfied with the work done to my van for repairs
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