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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 338 reviews 74%
4 star 30 reviews 7%
3 star 24 reviews 5%
2 star 25 reviews 5%
1 star 40 reviews 9%
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(All Vehicle Makes)
Kitty A.
Vehicle Make : Chevrolet
5 out of 5
6/29/2017
Painless. Thank you!
Wayne E.
Vehicle Make : Ford
4 out of 5
6/28/2017
Thank you for your excellent service and craftsmanship.
Hyan Y.
Vehicle Make : Toyota
5 out of 5
6/26/2017
Thanks
Paige D.
Vehicle Make : Lexus
5 out of 5
6/26/2017
Excellent work and made it so easy for me. I highly recommend their work
Jami D.
Vehicle Make : Dodge
5 out of 5
6/25/2017
Your whole entire team from the front desk to the repair guys did a great job! Thank you all so much :)
Richard C.
Vehicle Make : Nissan
5 out of 5
6/24/2017
I was very pleased with finished result of my Nissan and was really pleased with updates and how well the repair was handled. Have nothing but high praise for Terry Lebonte also for Geico and Enterprise. Will Terry Lebonte out for future needs. Richard C
Kimberly D.
Vehicle Make : Hyundai
5 out of 5
6/22/2017
I would recommend people to you good job great service
David B.
Vehicle Make : Saturn
1 out of 5
6/21/2017
Pinstripping isn't same size but most frustrating part is that the Saturn emblem on rear driver side looks like a child's spin top toy rather than the planet Saturn. Also the emblem looks as if it were painted with a paint brush. The quality of the work just doesn't look like that of someone who took their time. David & Carolyn ****
Enrile M.
Vehicle Make : Acura
5 out of 5
6/20/2017
Extremely satisfied with my experience through Terry Labonte collision. All of the staff that I had encountered with were nice, friendly and professional. I couldn't ask for a better customer experience. I hope they all keep up the great work.
Heung S.
Vehicle Make : Nissan
3 out of 5
6/20/2017
Fantastic number one dealer!
Jimmy S.
Vehicle Make : Chevrolet
5 out of 5
6/19/2017
Thank you
Lisa C.
Vehicle Make : Nissan
4 out of 5
6/17/2017
This was my first time experiencing anything like this. I was so hurt that the accident had even happen to begin with but the crew at Terry Labonte Collision welcomed me with open arms from the time I walked into the door. They were courteous, informative and efficient. They really helped to ease the pain I was feeling. The only downside was when I went to pick my car up, no one walked outside with me to do a final inspection and to go over the do's and dont's. I was able to witness that take place with another customer and I didn't receive that. Other than that I was pleased with the service.
Joan T.
Vehicle Make : Chevrolet
5 out of 5
6/15/2017
WAS COMPLETELY SATISFIED WITH ALL ASPECTS OF THIS TRANSACTION AND SERVICE.
Karen B.
Vehicle Make : Volkswagen
5 out of 5
6/15/2017
Everyone friendly, were accurate with timelines, loved text updates.
Merdis T.
Vehicle Make : Cadillac
2 out of 5
6/12/2017
The repairs took longer than expected due to a staff member being off task. The original completion date was exceeded by a number of days. I had medical care planned and could not pick up my car when it was ready as a result of the extended time it took to complete the vehicle. Although an inconvenience, the collision center staff was very helpful, understanding, and accommodations were made! The time for the rental was extended and my vehicle was in fact ready when I picked it up weeks later. There were a few scratches on the vehicle that weren't there prior to dropping off the vehicle originally, this was also concerning.
Susan M.
Vehicle Make : Ford
5 out of 5
6/9/2017
Lov getting a clean car back!! Thanks!! I was very surprised how smooth every thing went!!
Keith P.
Vehicle Make : Toyota
5 out of 5
6/9/2017
Thanks. Great job. Keith
Aimee M.
Vehicle Make : Kia
5 out of 5
6/6/2017
Great job thanks
Arthalee J.
Vehicle Make : Dodge
3 out of 5
6/3/2017
I had received a text Thursday that everything was on schedule and if there was any delays they would call me. Did not receive a call arrived at 6:00 pm to find out that the part had just come in that morning, and had to be painted,would be ready today. If they had called or text me again later in the day that they were running behind I would not have come yesterday. I understand things happen, I would have liked to have gotton that call or text, to save me a trip out there.
Edwin C.
Vehicle Make : Chevrolet
5 out of 5
6/3/2017
Very Good Work.

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