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Body Shop Review Summary

5 star 375 reviews 73%
4 star 23 reviews 4%
3 star 22 reviews 4%
2 star 37 reviews 7%
1 star 56 reviews 11%
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(All Vehicle Makes)
Heather M.
Vehicle Make : Nissan
5 out of 5
3/31/2018
Jerry and the rest of the staff that helped from there and the Enterprise did great and made everything really easy for me.
Randy L.
Vehicle Make : BMW
2 out of 5
3/30/2018
Take too long , my car was drop off on the feb-12 , and just get back March -28 Advisor not response ever time I ask qiestion
James V.
Vehicle Make : Ford
5 out of 5
3/17/2018
????Very professional A+
Yolanda C.
Vehicle Make : Chevrolet
4 out of 5
3/17/2018
This was the 2nd time I brought my vehicle to you and again, my experience was excellent. The professionalism and ease in which you assisted with dealing with the insurance agent along with getting my car back up and running was amazing. I would recommend Hendrick Collision to my friends and family. Thank you! I really appreciate everything.
Cathy H.
Vehicle Make : Honda
4 out of 5
3/16/2018
We were surprised by how long the work took to be completed, but it looked good when it was done
Samuel T.
Vehicle Make : Buick
5 out of 5
3/12/2018
I really appreciate the service and the excellent job that were done on my vehicle that Jeff and his team did. I will recommend Hendrick Luxury Collision of Charleston to others. Excellent customer service as well. Thanks Mrs. Tenor
Stephen Z.
Vehicle Make : Honda
5 out of 5
3/10/2018
Fast and organized
Jan P.
Vehicle Make : BMW
4 out of 5
3/10/2018
Wish updates were a little more often
Frances D.
Vehicle Make : Honda
5 out of 5
3/9/2018
The gentleman that I did business with was very Professional and made sure I wasn't informed and Up to date on what was happening.
Osborne Electric.
Vehicle Make : Lexus
5 out of 5
2/25/2018
Took a little longer than expected but they did a good job and Victoria was very pleasant to deal with.
Rich E.
Vehicle Make : Toyota
5 out of 5
2/25/2018
Susan and Tyler were personal, professional, and accommodating which is why I have been a Toyota owner for the last 11 years. Thank you both, you exceeded my expectations, which were already very high!
Ryan R.
Vehicle Make : Chevrolet
3 out of 5
2/25/2018
Not only did they repair the damage to my truck, they also patched my rear tire!!
Dennis I.
Vehicle Make : Honda
5 out of 5
2/25/2018
We are happy with the repair. It was a pleasant experience. We would recommend you folks to everyone. Denis and Janet.
Kathleen D.
Vehicle Make : BMW
1 out of 5
2/24/2018
I've already shared my comment with the regional manager
Glenn S.
Vehicle Make : Chevrolet
3 out of 5
2/23/2018
Please call in late afternoon. I am very disatisfied with the performance of the delivery personnel.
Christopher K.
Vehicle Make : Honda
3 out of 5
2/23/2018
My car looks great! I couldn't be happier with the repair job and finished product. I did leave my Oakley sunglasses in the dashboard area in front of the Navigation System screen when I dropped my car off for repairs. When I picked it up a week later, there were no sunglasses. A little disappointed about that.
Alison V.
Vehicle Make : Audi
5 out of 5
2/22/2018
Brian Martin was great to work with and he did a fantastic job of updating me on the status of the repairs.
Derrick S.
Vehicle Make : BMW
5 out of 5
2/22/2018
Excellent
Letticia R.
Vehicle Make : Honda
5 out of 5
2/13/2018
They did an excellent job repairing my car and within a good time frame.
Alta G.
Vehicle Make : Chevrolet
5 out of 5
2/10/2018
body work was excellent, advisors were very helpful

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