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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 375 reviews 73%
4 star 23 reviews 4%
3 star 22 reviews 4%
2 star 37 reviews 7%
1 star 56 reviews 11%
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(All Vehicle Makes)
John M.
Vehicle Make : Lexus
5 out of 5
5/9/2015
Very impressive service!!!!!
Joseph C.
Vehicle Make : Hyundai
5 out of 5
5/8/2015
The car looks great !
Lisa S.
Vehicle Make : Ford
5 out of 5
5/7/2015
The experience with your company was great from the greeting when I enter the door until the moment I left on both occasions. Thank you for good customer service and you all great professionalism.
Joseph H.
Vehicle Make : Subaru
5 out of 5
5/6/2015
The entire experience went well and easily. The workmanship is first rate and my car looks like new. Kudos and Thanks to Larry and all the staff who made a great experience out of an accident.
Patricia M.
Vehicle Make : Toyota
5 out of 5
5/4/2015
When I drove up to pick up my vehicle it looked brand new!!! Thanks to everyone that participated in bringing my camry back home to me. A appreciate the text's and emails it really kept me informed, again thanks to everyone.
Harrison C.
Vehicle Make : Honda
5 out of 5
5/1/2015
Great work and service
Timothy R.
Vehicle Make : Lexus
5 out of 5
4/27/2015
Professional, Friendly and very Courteous
Walter M.
Vehicle Make : Honda
5 out of 5
4/26/2015
This is the 3rd car we've brought you in 8 months...'nuf said
Dorsey M.
Vehicle Make : Honda
5 out of 5
4/23/2015
They were awesome!!
Megan W.
Vehicle Make : Honda
5 out of 5
4/23/2015
Great job! Super nice, helpful, awesome team!
Amanda G.
Vehicle Make : Jeep
5 out of 5
4/21/2015
You guys do great business!! From keeping in touch on how the repair was going to the great customer care! Larry was awesome!!
Brady S.
Vehicle Make : Hyundai
5 out of 5
4/16/2015
Quick service. Kept me up to date on the status of my vehicle which was greatly appreciated. Good work.
Frank L.
Vehicle Make : Ford
5 out of 5
4/16/2015
Did what u said u were going to do & did it well!
Sylvia S.
Vehicle Make : Hyundai
5 out of 5
4/15/2015
Very pleased with the service from the initial expeditious contact after my accident, all the way to the finish. I especially appreciated the daily texts updates, this is a great idea. Thanks for a job well done. Sylvia Skeeter
Keith R.
Vehicle Make : Honda
5 out of 5
4/11/2015
What a fantastic experience from abbey and Becky on the phone to Larry as the usaa adjustor. Thank you!
Amanda L.
Vehicle Make : Honda
5 out of 5
4/11/2015
I was very pleased with how my vehicle looked after it was done. Larry was very informative and friendly as well. I'll definitely be recommending Rick Hendrick in the future.
Josh S.
Vehicle Make : Toyota
5 out of 5
4/10/2015
Outstanding service!
Kevin H.
Vehicle Make : Mini Cooper
5 out of 5
4/9/2015
I picked up the car this morning. Thus far I'm impressed with the workmanship.
Sara C.
Vehicle Make : Dodge
2 out of 5
4/7/2015
When I picked up my car and tried to start it, nothing happened. No sound, no light, nothing. I went back in and Beth had someone go look at my car. He comes back in a while later and just says the car is running. He went to walk away and I stopped him to ask why the car wasn't starting. He said he didn't know, maybe a weak battery. There was no issues with the battery before I brought it in and no one mentioned a battery issue for the two weeks it was being repaired. He told me to just drive the car so it would charge. When I expressed my concerns about getting stranded with two small children, the guy completely brushed me off and walked away. I just wanted an explanation as to why the car wasn't working after I was told it was fixed. Not the experience I was hoping for.
James J.
Vehicle Make : Cadillac
5 out of 5
4/5/2015
I appreciate getting my car a day earlier than I thought.

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