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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 375 reviews 73%
4 star 23 reviews 4%
3 star 22 reviews 4%
2 star 37 reviews 7%
1 star 56 reviews 11%
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(All Vehicle Makes)
John R.
Vehicle Make : Honda
5 out of 5
9/14/2016
The entire experience was great from start to finish. The entire team was professional and kept us informed throughout the entire process. We decided to have additional body work done at the last minute. Your team was very courteous and adapted to the additional work. The insurance claim was handled professionally with no problems encountered. The car looks amazing! Thank you!
Beryl A.
Vehicle Make : Dodge
4 out of 5
9/10/2016
It took the time they told me in the beginning. Thanks again.
Peter W.
Vehicle Make : Volkswagen
5 out of 5
9/9/2016
100% satisfied. Professional, efficient, easy to deal with, met expectations, couldn't be happier.
Herbert M.
Vehicle Make : Toyota
5 out of 5
9/8/2016
You guys are the best
Wanda H.
Vehicle Make : Ford
2 out of 5
9/7/2016
I do have some questions about what was included in my car repair?
Laura D.
Vehicle Make : Hyundai
5 out of 5
9/6/2016
Exceeded our expectations, and we loved having updates on the progress. Thanks!
Mark J.
Vehicle Make : Honda
5 out of 5
9/2/2016
Rick Hendrick Collision definitely runs an outstanding company and makes you feel personally taken care of from start to finish. I am glad we chose Rick Hendrick Collision and will absolutely recommend you to others in need of repair.
Liz M.
Vehicle Make : Lexus
5 out of 5
8/26/2016
Great service!! And finished ahead of time, bravo!!
****H.
Vehicle Make : Toyota
5 out of 5
8/25/2016
Very good experience. All the way from initial to final turnover Professional. You need a bigger parking lot. ????
Barbara E.
Vehicle Make : Honda
5 out of 5
8/24/2016
Repair time was quick, my car looks GREAT, and I was kept updated on the progress being made with my car. Also, check in & pickup was very easy & convenient. Front desk ladies are very professional. Thank you
Lindsey C.
Vehicle Make : Honda
5 out of 5
8/24/2016
I could not have been more pleased with my experience at Hendrick...from the intake to the estimator, to the super convenient and helpful Enterprise agents; all my questions were answered in a friendly and professional manner. I was lucky I did not have to deal with extensive damage, but I was still super impressed the turnaround for my repair was less than a day and a half...job well done!
Joseph C.
Vehicle Make : BMW
3 out of 5
8/23/2016
Thank the nice mechanic and lady who came out and fixed my tail light after I drove back 15 minutes after checking out. (I drove back because a dashboard icon indicated a bulb had gone out.)
Charlie C.
Vehicle Make : Dodge
5 out of 5
8/20/2016
Very satisfied with the repairs and being informed on the progress of same.
**** D.
Vehicle Make : Jeep
1 out of 5
8/19/2016
In all my days with a body shop I have never seen such sloppy work and in completed work. Tail light with a ****/8 in gap from the body. Diners left in the car and paint chips not fixed
Monty P.
Vehicle Make : Honda
5 out of 5
8/19/2016
5 star experience!
Chloe S.
Vehicle Make : Toyota
5 out of 5
8/18/2016
Wow. The integrity of this not biased at all survey is astonishing.
Judith C.
Vehicle Make : Ford
5 out of 5
8/18/2016
You guys were terrific????????
Lee L.
Vehicle Make : Hyundai
1 out of 5
8/17/2016
I'm suppose to go back Friday for a repair that was missed. Also can scratches be buffed out the windshield from where the wipers were damaged.
Jason Y.
Vehicle Make : Nissan
5 out of 5
8/10/2016
Thanks for everything! Everything was wonderful!!! I really appreciate the hard work you put into my car! I will recommend you guys to anyone I know. Thanks again.
Preston G.
Vehicle Make : Lexus
5 out of 5
8/8/2016
Job well done

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