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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 328 reviews 78%
4 star 48 reviews 11%
3 star 14 reviews 3%
2 star 6 reviews 1%
1 star 26 reviews 6%
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(All Vehicle Makes)
Amanda M.
Vehicle Make : Honda
5 out of 5
11/25/2015
You are the best! Thank you! We are doing great. Happy Thanksgiving to everyone!!
Kim Z.
Vehicle Make : Toyota
5 out of 5
11/20/2015
Very nice group to deal with . Pleasant and informative kept me constantly updated on progress. I was very pleased with the experience after having the misfortune of hitting a deer . Which was not pleasant Lol .Im sure with other people having had similar or much worse circumstances they would appreciate dealing with such nice professional people.
Terry S.
Vehicle Make : GMC
5 out of 5
11/14/2015
This was the first time I have used Hendrick's collision and the experience was wonderful I'm pleased with the work that you guys have done and if I ever need again I'll definitely be back.
Frank A.
Vehicle Make : Toyota
5 out of 5
11/13/2015
The gentleman that help me out was awesome, he kept me up to date on the status of my truck. He called me a let me know about how long it would be and if they might need it longer then expected. (They didn't) It was completed on time and I really like the text I would get daily letting me know how far along it was in the process. All the staff was helpful, friend and professional. Huge thank you
Lawrence H.
Vehicle Make : Mercedes
5 out of 5
11/13/2015
did an extraordinary job
Herman E.
Vehicle Make : Dodge
3 out of 5
11/7/2015
The job that was done look good but they missed a lot of small details that would have made it a great job done theur was a film on all the glass some small spot of paint left and a lot of wax residue left on the truck but all the large areas looked good it was the small details that where not done well
**** M.
Vehicle Make : GMC
5 out of 5
11/1/2015
The workmanship on my repair and paint job was great. Scott Falls was my customer sevice/project estimator contact. He was very professional, courteous and made sure all the details were handled flawlessly. It is great to work with such a dedicated professional. Tom Mabrey
Joyce B.
Vehicle Make : Chrysler
5 out of 5
10/30/2015
The van looks wonderful. Thank you for keeping us updated during the repairs.
Peter T.
Vehicle Make : Honda
5 out of 5
10/30/2015
Very good and quick experience
Chelsea W.
Vehicle Make : Chevrolet
3 out of 5
10/22/2015
Just seem to take long, but I guess the damage that was done it took a while to fix. Just felt like dealership had it a LONG time!
Joseph G.
Vehicle Make : Honda
5 out of 5
10/19/2015
Outstanding job!
Stewart F.
Vehicle Make : Honda
5 out of 5
10/17/2015
Very easy, only took 2 days, updated on the cars status regularly. Was called when a question came up
Eric D.
Vehicle Make : Toyota
5 out of 5
10/16/2015
EXCELLENT staff, Timely work, Reasonable price
Todd B.
Vehicle Make : Ford
1 out of 5
10/16/2015
Bumper out of alignment and ford emblem scratched and fell off yet you charged the insurance company for a new one
Pedro L.
Vehicle Make : Volkswagen
5 out of 5
10/12/2015
No comments, thank you for a job well done.
Patricia H.
Vehicle Make : Mazda
5 out of 5
10/7/2015
Your employees were very helpful and courteous.
Michelle B.
Vehicle Make : Honda
5 out of 5
10/2/2015
Scott and his crew did amazing job on my 2010 Honda Accord! Very satisfied with their work and would recommend them to my peers and friends ???? Scott has excellent customer service and I could tell his goal was to please the customer first. Unfortunately , not in his hands but the job took a littler longer than expected, but Scott went the extra mile to make sure that the customer did not have to pay the extra expense that may have been acurred from outside what the insurance was paying. Thank you so much Scott and Rick Hendrick for taking care of your customers first and giving quality work that means more to me quality ! ???? Thanks again
Ann L.
Vehicle Make : Ford
5 out of 5
10/1/2015
Front desk girls are extremely helpful and friendly. Whole experience was good. Great job and very quickly
Karen S.
Vehicle Make : Nissan
5 out of 5
10/1/2015
Staff was very professional and courteous. I appreciate the fact that my insurance agent was onsite.
Khamis T.
Vehicle Make : Ford
5 out of 5
9/28/2015
The team was great. Had no issues!!!

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