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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 328 reviews 78%
4 star 48 reviews 11%
3 star 14 reviews 3%
2 star 6 reviews 1%
1 star 26 reviews 6%
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(All Vehicle Makes)
Margaret S.
Vehicle Make : Honda
5 out of 5
9/25/2015
Great job and I was kept completely informed of the progress with my complicated repair. I appreciated the text updates.
Sugayama S.
Vehicle Make : Toyota
5 out of 5
9/24/2015
I was very empressed with the work and how quickly it got done. Thanks to the whole team.
Catherine N.
Vehicle Make : Toyota
1 out of 5
9/21/2015
I was first told by the adjuster that my bumper was going to be repainted. I Received a message from one of your representatives a day or 2 later that they decided not to repair something ? Because they determined the damage due to something else. When I picked up my PRIUS my hood was painted but the bumper still damaged. I think it was a half **** job and plan to contact GEICO about it.
Aaron B.
Vehicle Make : Ford
4 out of 5
9/19/2015
My car looks like new. The only thing that wasn't great was that the car was not vacummed or washed prior to being returned.
Charles M.
Vehicle Make : Chevrolet
3 out of 5
9/18/2015
They need to move to Southpoint so I have a reason to go hang out with the redhead from Michigan. She's so hot!
Jeffrey A.
Vehicle Make : Chevrolet
5 out of 5
9/18/2015
Great with keeping customer informed of progress of work
Amanda M.
Vehicle Make : Honda
5 out of 5
9/17/2015
Excellent, friendly and timely customer service. I appreciated your up-dates on how the work was going. I make it a practice to pass along the names of people and businesses who do good work. You are all at the TOP! Amanda M
Alfred K.
Vehicle Make : Nissan
5 out of 5
9/16/2015
thanks great job
Andrew S.
Vehicle Make : Honda
5 out of 5
9/16/2015
Service was quick and professional. Job well done!
Mary I.
Vehicle Make : Mercedes
4 out of 5
9/8/2015
The work repairing our damaged hood was excellent, as were the regular updates, the convenience to rental cars and your willingness to finish the work to our schedule. We had hoped you would check and figure out why a warning light, that started appearing when the hood was damaged, was coming on. Apparently there was time or opportunity to look into that for us.
Kassandra M.
Vehicle Make : Ford
5 out of 5
9/8/2015
Scott was very professional and thorough. I was extremely pleased with my interactions with all of the staff I came in contact with and I will make sure to refer my friends and family to you all. Thank you for all of your help! My car looks beautiful!
Charles G.
Vehicle Make : Honda
5 out of 5
9/1/2015
Great customer service!
Kenneth M.
Vehicle Make : Toyota
5 out of 5
8/25/2015
Great experience overall. Scott kept me informed of my vehicle's status. When I picked up the car, he showed me all of the work that had been done and answered my questions.
Sara R.
Vehicle Make : Honda
4 out of 5
8/21/2015
Had to reschedule due to unforeseen circumstances. Staff incredibly friendly and accommodating. Thanks so much!
Tricia P.
Vehicle Make : GMC
4 out of 5
8/20/2015
I was almost completely satisfied. Didnt get all repairs done that i requested. Other than that my experience was good.
Joanna D.
Vehicle Make : Mazda
5 out of 5
8/18/2015
Great Help And attentiveness
**** M.
Vehicle Make : Toyota
4 out of 5
8/18/2015
Your staff worked with me through some difficult decisions and together we acheived a mutual acceptable course of action and arrived at a job well done that is magnificent and a true improvement to the truck. Thank you, Tom
Aaron B.
Vehicle Make : Mini Cooper
5 out of 5
8/16/2015
Everyone was really nice and helpful. The actual work on the car was also really well and quickly! Thank you!
Jessica P.
Vehicle Make : Toyota
5 out of 5
8/12/2015
Amazing experience. Top notch work and Customer Service. Scott was great and patient explaining everything to me. The staff up front are friendly and intelligent!
****P.
Vehicle Make : Chevrolet
5 out of 5
8/8/2015
Scott Falls and his team provide the very best communication and service excellence. I couldn't be more pleased!

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