Melvyn S.
Vehicle Make : GMC
Good job!
Patrick H.
Vehicle Make : Hyundai
Auto texts shouldn't be sent at 6 in the morning, especially on a Saturday. Otherwise, though, my experience with you was a good one.
Peter M.
Vehicle Make : Toyota
Beth did a great job letting me know what to expect and keeping me informed throughout the process. The repair team did a great job repairing the damage to my Tundra. Thank you!
Christopher M.
Vehicle Make : Dodge
N/a
Dennis S.
Vehicle Make : Toyota
Repair was completed on time and looks great!
Lori J.
Vehicle Make : Pontiac
Matt and the Hendrick team were wonderful at keeping me posted as to what to expect and when to expect everything to be completed. Matt even was nice enough to do a walk through and show me all the items that were fixed or replaced and waited for me to test drive it to see that all was in working order. I can't say enough about how wonderful the team is at Hendrick's!
Kenneth R.
Vehicle Make : Chevrolet
The car was returned to me not at 100% there was A tail light out. Before the accident I had the oil chance and had the car checked for any problems I always do that because this is my family car I have it checked from time to time to make sure that it is running correctly. I also take long drives from N.Y. and back because of family there. I pay the people at the oil change place to make sure I don't need any before I leave they check wipers, tires, bulbs etc.., and also I was told that the car would be ready first on Tuesday then Wednesday and then Friday. When I went to pick it up they said 30mins. it took 48mins before I got my car very unhappy with Hendricks!!!!!!!
Salvatore D.
Vehicle Make : Chevrolet
Great customer service!!!!
Julie I.
Vehicle Make : Toyota
I liked seeing my name on the appointment board. Everyone was courteous, helpful and understanding about the holidays. I appreciate the communication about the progress of my vehicle being fixed. I liked that it was simple to step over to enterprise to get a rental. The whole process was convenient and smooth.
Kenneth P.
Vehicle Make : Chevrolet
The process was super easy and fast. Thanks a bunch!
Frank B.
Vehicle Make : Honda
Very professional and courteous.
Susan B.
Vehicle Make : Honda
The job was handled in a timely manner. The car repaired and cleaned to my satisfaction. Everyone in the involved in the process was very professional and kept me updated on the repair work. Thanks for a job well done.
Peter S.
Vehicle Make : Honda
Very fast and courteous service through the Geico Express program. Thank you!
Xiaozhao L.
Vehicle Make : Toyota
Very good experience. Thanks.
Troy F.
Vehicle Make : Acura
Most positive aspect in my opinion was the constant communication. I've had to call repair shops in the past only to hear that the repairs were made yet someone dropped the **** in calling me to inform me, but that didn't happen with Hendrick.
William H.
Vehicle Make : Acura
The whole ordeal was unacceptable!
Crystal S.
Vehicle Make : Ford
Excellent customer service. Repairs were finished earlier than expected and they did a great job!I would highly recommend Hendrick Collision to anyone I know.
Tammila R.
Vehicle Make : Dodge
The customer service was GREAT!!!! They turned a bad experience with an accident into an enjoyable experience. They took the time to explain every detail of the process and continued to update on a regular basis. When I went to pickup my truck, I was surprised, after all the work was complete, they took the time to clean it bumper to bumper as well as the inside. Very nice extra touch.
I would suggest that they take the customer service training they received over to the Hendrick Dodge Service Department and show them how it is done, they are very much lacking over there.
Thank you to everyone at Hendrick Collision Center for a great job!!!!!
Mark Rasdall
Teresa B.
Vehicle Make : Mercedes
Great service. The car looked perfect...it shined!
William R.
Vehicle Make : Mazda
They did a great job repairing my door and repainting. My almost looks new. It took longer than expected but that is understandable. They kept me informed of what was going on with my car and made sure I was happy. Thank you
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