Jillaine D.
Vehicle Make : Toyota
Attention to detail and customer service were excellent.
Rebecca K.
Vehicle Make : Ford
The staff was courteous. The service was was quick. I was kept abreast of repair status daily. And ditto on the car rental experience. My car looks great from what I can tell. Thank you Dale Earnhardt Jr. Chevrolet collision repair team. Rebecca
Lori S.
Vehicle Make : Mazda
Just a little put out that I am the one to have to take off work and go to Mazda to get the airbag issue fixed. To me it sounded like you think that it wasn't due to the crash, but there was nothing wrong with the car prior to the accident. I have only had it for about 6 or 7 months. I am surprised that it wasn't noticed by you guys. I am not a mechanic, but it makes me wonder if any other damaged was caused that wasn't obvious. I did notice that the left tail light is cracked and the handle on the inside of the lift gate is not flush with panel and is loose, and there is a small gouge in the metal under the lift gate. I really liked the way you send text updates on the progress and the girl handling the claim was very friendly.
Stephen P.
Vehicle Make : Chevrolet
Kristen and the staff were very professional and I had complete confidence my truck would be repaired to my satisfaction. The work was very good and ahead of schedule. Well Done ! !
Worthlyn W.
Vehicle Make : Volkswagen
Car is beautiful BUT reported that tires checked and alignment done. About 2 miles down the road tire pressure light came on to check. When I was in a safe place to check front tire pressures were 24 psi and rear 26 and 27 psi. Recommended 37psi for front and rear.
Also everything was taken out from under spare tire hatch and left out (not anything to do with repair! ) when questioned said was detailed which was not true! Same leaves there, not even vacuumed.
Hatch cover put back down erroneously and couldn't open until seats put down and cover taken off.
Especially not happy about tires!!!I had to inflate all myself. 65 yr old 4'11" female. Was incredible safety issue and should I trust of alignment done.
George B.
Vehicle Make : Mazda
Thank you for fixing my car quickly! It looks like new :)
Roland K.
Vehicle Make : Mazda
The service was great, customer service was satisfactory and the way my car was given back was awesome. Clean as a whistle. Thanks for everything.
Nakul P.
Vehicle Make : Scion
Did a great job on my FRS! Very pleased!
Delroy W.
Vehicle Make : Honda
They completed my repair in a timely manner and had excellent customer service.
Timothy/abigail R.
Vehicle Make : Hyundai
I really appreciated getting text updates about the status of my repairs. Everything was done in a timely manner and with excellent quality.
Leah C.
Vehicle Make : Pontiac
Everybody was amazing and completely helpful. Hopefully I won't need to have my car fixed again (kind of don't like car accidents) BUT, if I do, I will be sure to return my car to you, no hesitation.
John F.
Vehicle Make : GMC
My cover for truck broken broken the cover my iam not able lift it . the hydraulic are off
Orean W.
Vehicle Make : Toyota
Everyone at Dale Earnhardt Jr Chevrolet was courteous and professional. The repairs were completed in a timely manner.
Jade W.
Vehicle Make : Hyundai
I received great service from everyone I came in contact with and definitely appreciate the great communication! Thanks, everyone!
Paul H.
Vehicle Make : Mercedes
Delay in obtaining parts could have been handled better.
Jaronn G.
Vehicle Make : Toyota
Great service all around! My car looks great and the staff was amazing!
Connie K.
Vehicle Make : Cadillac
Awesome!!!!!!
Paul D.
Vehicle Make : Mazda
Your team was so attentive and great with updates. Thanks again.Awesome job.
Eva L.
Vehicle Make : Chevrolet
I really appreciate the work that was done it was excellent and thank you again for all the good work never die
Cheri M.
Vehicle Make : Volkswagen
There was good communication regarding progress until the last 2 days when I had difficulty getting a response from the person in charge of the repair work. At this point honesty about the timing would have reduced the stress we experienced regarding the pick up of the car and our daughter's ability to make the drive to South Florida. I understand it is difficult to deliver news regarding delays but when they aren't communicated it does not reflect favorably on your organization.
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