Hendrick Collision Jeff Gordon Chevrolet

Car looks great and was delivered spotlessly clean. Car was done a day early. All employees were pleasant, knowledgeable and helpful. Good job by all. Best regards, Mike Basler

Always quit and very professional

I am extremely pleased with the quality of service that I received. Kevin was very helpful. I received constant updates, and his expertise is greatly appreciated. I am very grateful that USAA recommended Jeff Gordan Chevrolet to repair our HONDA CRV. Thank you for a job well done!

Great customer service, fast repair time, very smooth claims process all around.

First class staff all the way around work well with all the different businesses involved geeat,service and ready ahead of schedule

Keeping me up to date on progress. Haven't looked at it in the daylight yet, but it looked great. Was so happy it was cleaned as well!

Very satisfied thank you very much !

I am very impressed with the customer service provided from the beginning until the end. I was kept up to date with texts and Brian was very helpful with **** stop shop. I must say that the collision shop out weighs the sales department by 1000 fold. Will highly recommend this collision shop to anyone. Thanks, John Outlaw

The car looks great and I was constantly kept aware of the progress. Thank you guys so much!

The whole ordeal was beautifully handled.

Thanks alot guys for your great work and costumer service

Very professional staff. Very efficient service.

Repair was superb. Kevin was most helpful and showed concern that the repairs were completed to the highest degree and on time as promised.

I don't feel like the car was totally repaired and I feel like if anything you guys made one of the spots worse and then claim no responsibility. I asked a dozen times when it was estimated my car would be ready and I was told it was such s minor deal it would be Thursday I got a text Friday saying it wouldn't be ready the day before and then a call in he afternoon basically giving me an hour in terrible traffic to pick up he car. One guy tells me they knew Tuesday the car would be ready one guy says it was a last moment delay. I feel like Jeff Gordon Chevrolet and my claims adjuster both absolve themselves of the responsibility of the delays and further damage to the car when they is no other shoulders it can fall on. Terrible experience all around.

Was very impressed with the professional and excellent service. Kevin Kutz went the extra mile to insure quality service and customer care.

My vehicle was in through geico insurance to have the drivers side door damage repaired. I dropped my vehicle off Friday Nov. 27, I picked up my vehicle on Dec 3 late afternoon, I had to ask for the service person to come out to my vehicle, when he did all he asked was "look okay". Didn't explain the repairs or anything. Not very personable service. I drove off, it sounded like the door wasn't closed tight or the window was open, I attempted to put the window up, it was already all the way up. I thought maybe the door wasn't closed all the way, I pulled over opened and shut the door, still hearing the wind noise. Thinking it may be that I hadn't driven my vehicle in a while and was more use to the brand new rental car I felt it may be normal. On my drive home the speed limit was 60mph, wind noise was awful. Friday morning I called and talked to Kevin Kutz who said I needed to bring it back to be adjusted. So you had my vehicle from Friday Nov. 27 to Thursday Dec. 3 but I need to be inconvenienced to bring it back. Later that afternoon I went to a drive through only to find out that my automatic power window didn't work, goes down about 3/4 of the way and stops, the button has to be continually pressed to get it to go down all the way, going back up window is extremely sluggish. These are quality assurance issues that should have been completed BEFORE I was called and told my vehicle was complete. I am very dissatisfied that I have to take time off work and out of my schedule to return my vehicle for issues that should have been part of the repair process. Geico offers a lifetime guarantee on the work, I shouldn't have had to use it within 24 hours of the repairs.

Completely satisfied with my experience, even if it took longer than expected. And a special thanks for cleaning my car; one less thing on my to do list!

Thanks guys!

Berry happy thank you

Excellent service.