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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 343 reviews 86%
4 star 27 reviews 7%
3 star 12 reviews 3%
2 star 6 reviews 2%
1 star 9 reviews 2%
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(All Vehicle Makes)
Reginald N.
Vehicle Make : Honda
2 out of 5
12/26/2016
There were a couple of extra items that the repair guy said they could complete which they didn't. If completing the extras was not feasible, then the gentleman should have been up front with it. The base repair is fine but your guy overcomitted and didn't deliver.
Lorraine C.
Vehicle Make : Toyota
5 out of 5
12/24/2016
Wonderful job. Courteous service
Craig K.
Vehicle Make : Chevrolet
5 out of 5
12/22/2016
Good communication back and forth. Still have one part to install but not a big deal. I would recommend your repair facility.
Dominick C.
Vehicle Make : Honda
5 out of 5
12/19/2016
The team there was courteous and professional. Kept me updated throughout the process and got me back in the road quickly!
Katherine D.
Vehicle Make : Honda
5 out of 5
12/17/2016
Great work on my car! I especially appreciated the text updates!!
Christina M.
Vehicle Make : Toyota
5 out of 5
12/10/2016
The repairs look very professional. We were kept informed on the progress of the repairs
Janis M.
Vehicle Make : GMC
5 out of 5
12/9/2016
Enjoyed being informed of the progress Hendricks was making on repairing my automobile.
Donald C.
Vehicle Make : Toyota
5 out of 5
12/3/2016
The staff was great and I extremely happy with the repair.
Joann R.
Vehicle Make : Hyundai
5 out of 5
12/1/2016
Thanks!
Linda W.
Vehicle Make : Nissan
5 out of 5
12/1/2016
Extremely and completely satisfied with courteous service rendered by each of the employees I interacted with. SUPERB SERVICE!
Peter M.
Vehicle Make : Toyota
5 out of 5
11/17/2016
Very professional and easy to work with
Mary S.
Vehicle Make : Honda
5 out of 5
11/16/2016
Always happy to answer questions and finished repairs faster than the estimated timeframe!
Kathleen M.
Vehicle Make : Subaru
5 out of 5
11/11/2016
Everyone was so understanding and kind !! they went the extra mile to keep me totally informed and kept the whole situation as stress-free as possible. I knew they had my best interest at heart . From start to finish I was very impressed and happy
Natalie D.
Vehicle Make : Honda
5 out of 5
10/26/2016
Very good work also liked text updates
Rosaura G.
Vehicle Make : BMW
5 out of 5
10/22/2016
Good job
Douglas W.
Vehicle Make : Toyota
5 out of 5
10/19/2016
I love working with everyone! Great staff! Friendly and does a great job on my car every time.
Elizabeth M.
Vehicle Make : Toyota
5 out of 5
10/18/2016
Great customer service and great work
Eugene M.
Vehicle Make : Chevrolet
5 out of 5
10/14/2016
THEY DID A SUPER JOB IN BLENDING IN THE PEARL WHITE PAINT FINISH. THANK YOU.
Anne C.
Vehicle Make : Chevrolet
5 out of 5
10/10/2016
Tough job w discontinued model. Nice work. Courteous folk. Thanks.
Charlene H.
Vehicle Make : Chevrolet
5 out of 5
10/5/2016
Hello, I am very pleased & 100% satisfied with the work that Mr. Chris ****, along with the entire Team, at Hendrick Collision Center HWY 55 Durham. They truly are the epitome of excellent Customer Service and car restoration. A special thanks to Dana Clark for she assisted me with my every request to the very best of her ability, via email or face-to-face. There is no doubt I will refer customers plus entrust my 2014 Chevrolet Sonic to Hendrick Collision Center on HWY 55 for any cosmetic injuries. Thank you Hendrick Collison Center Hwy 55 Durham. You All are a great team providing professional vehicle repairs. Keep up the good work! Miss. Charlene Harding (formerly Charlene Harding Hall)

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