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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 343 reviews 86%
4 star 27 reviews 7%
3 star 12 reviews 3%
2 star 6 reviews 2%
1 star 9 reviews 2%
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(All Vehicle Makes)
Charles K.
Vehicle Make : Hyundai
5 out of 5
10/5/2016
I was told by Donnie exactly what would need to be done and how much it would cost and when it would be ready....and that all came to pass. Excellent work!
Aaron P.
Vehicle Make : Chrysler
5 out of 5
9/28/2016
Excellent work done on my van. Even vacuumed our carpet
Carolyn I.
Vehicle Make : Mazda
5 out of 5
9/27/2016
The team there was very easy to work with. Had a great experience
William B.
Vehicle Make : Chevrolet
2 out of 5
9/26/2016
On drop off: rental was not available so I had to wait an additional 20+ minutes for a rental to be brought over. On pickup: Was not told that I had to bring original paperwork - had to wait for resolution with Nationwide. Scratch on lift gate near work area that wasn't there on drop off. Driver side footwell filthy & dirty scuff marks from work boots on door jamb. Interior access panels in rear left open. Color of new bumper is almost the same as the rest of the car
Howard M.
Vehicle Make : Chrysler
5 out of 5
9/17/2016
Delivered my car back in a very timely way.
James M.
Vehicle Make : Ford
5 out of 5
9/15/2016
Customer service was A+ with the repair work done as promised. Thank you!
Angela O.
Vehicle Make : Nissan
5 out of 5
9/7/2016
Repair was done timely and looks like a quality job.
Donna T.
Vehicle Make : Chevrolet
2 out of 5
9/2/2016
My car smells like glue
Chris S.
Vehicle Make : Honda
5 out of 5
8/31/2016
You guys did a great job!!
Sharad P.
Vehicle Make : Acura
1 out of 5
8/26/2016
I requested sample of Color which I am not provided. Inside car was not cleaned . I am steel finding pieces of glass inside car.
Jessica R.
Vehicle Make : Honda
5 out of 5
8/24/2016
Everyone was very friendly and helpful! They were quick, efficient, and on time in their service.
Santos R.
Vehicle Make : Honda
5 out of 5
8/23/2016
Great job looks better than new
Bryan G.
Vehicle Make : Toyota
5 out of 5
8/19/2016
Thx for a good repair & flexibility!
Joshua B.
Vehicle Make : Subaru
3 out of 5
8/12/2016
Attention to detail was great. Mudflap was kept in tact with all hardware neatly set aside courteously. The interior floor mats were really dirty—one of those paper inserts would have been great.
Kingshuk D.
Vehicle Make : Toyota
4 out of 5
8/12/2016
Job well done. I will keep watching the repairs for next few days while driving along just to make sure theres no noise or squeek around.
Anderson J.
Vehicle Make : Chrysler
5 out of 5
8/11/2016
Great work
Kathryn M.
Vehicle Make : Mercedes
5 out of 5
8/5/2016
My first time to need body repairs services so wasn't sure what to expect. I have a 2004 Mercedes and was wary that the paint match, etc. would look good; it looks great! I appreciated the email updates and confirmations and the professionalism. My car was finished on time, it was clean and I am extremely pleased. Hendrick's is the best.
Quneishia M.
Vehicle Make : Hyundai
5 out of 5
8/4/2016
The entire team, both the Enterprise staff as well as the Rick Hendrick Collision staff, very helpful throughout the entire process. I couldn't have asked for a better experience.
Sharon R.
Vehicle Make : Lexus
5 out of 5
8/3/2016
Everyone was polite, knowledgeable, and courteous.
Andrea D.
Vehicle Make : Ford
5 out of 5
7/27/2016
Every employee was super friendly, courteous, and prepared. All of my questions and concerns were addressed satisfactorily. My vehicle is nearly good as new! I would recommend Hendrick Collision to anyone in the Durham area with collision repair needs.

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