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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 49 reviews 75%
4 star 7 reviews 11%
3 star 1 reviews 2%
2 star 3 reviews 5%
1 star 5 reviews 8%
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(All Vehicle Makes)
Barbara S.
Vehicle Make : Toyota
5 out of 5
10/20/2017
The ladies in the office were very pleasant and thoughtful.
****N.
Vehicle Make : Toyota
5 out of 5
7/8/2017
I am happy with the body work and paint on our 2012 Camry SE. Todd Higginbotham explained if I was not satisfied after looking the car over at home, return it and the problem will be fixed. Thanks for their service. Fred Nielsen ****N
Bryan H.
Vehicle Make : Toyota
2 out of 5
6/30/2017
Not sure which service department this is for but I'm gonna make a comment about the auto service department not the collision collision department did a great job with repairing my vehicle but the service department drop the **** did not complete service until the day after it was supposed to be ready when I was picking it up for getting in oil change and a light replaced they did not do anything could not find the vehicle for 15 minutes and then I waited for the vehicle to be completed for the work that was done was supposed to give me A quote on 40 tires and they said they would give me a **** a better deal than normal but gave me a higher price than anybody around so I see the service department is lacking any professionalism
Elizabeth K.
Vehicle Make : Toyota
5 out of 5
6/29/2017
Jordan W. provided excellent service.
Emily M.
Vehicle Make : Volkswagen
5 out of 5
6/20/2017
Jordan W. was amazing to work with and he did a phenomenal job keepin me up to date through the entire process!! Definitely will come back because of Jordan's level of customer service!!
Ellen W.
Vehicle Make : Toyota
5 out of 5
5/19/2017
I loved the voice mails and e mails with updates on my car. Amazing communication!
John D.
Vehicle Make : Toyota
5 out of 5
5/6/2017
My car looks like new!
Judith B.
Vehicle Make : Ford
5 out of 5
5/2/2017
Staff was excellent. I am very satisfied with the repair work.
Sajeesh S.
Vehicle Make : Honda
5 out of 5
3/30/2017
Service was very good. I would refer this center for Honda service
**** M.
Vehicle Make : BMW
5 out of 5
3/30/2017
It was a very smoothly run experience and the people were most kind and gracious. And I couldn't believe how quickly the job was done and the quality of the work was outstanding. Thank you.
Bridget L.
Vehicle Make : Toyota
5 out of 5
3/11/2017
The repair was finished ahead of schedule and the quality of the work was excellent. Thank you!
Robert H.
Vehicle Make : Lexus
5 out of 5
3/4/2017
Work was finished Ahead of schedule which we really appreciate it
Alan L.
Vehicle Make : BMW
5 out of 5
11/17/2016
My experience was completely a satisfying one. From the ladies in the reception area to the service technician was great. I would give them a score of 10. Thanks again for the wonderful hospitality I received while my car was being repaired.
Mary S.
Vehicle Make : Toyota
5 out of 5
11/17/2016
The team there did an awesome job, over-delivering on every front.
Laura P.
Vehicle Make : Chevrolet
5 out of 5
10/6/2016
You guys were quick, thorough, and kept me updated. My car was returned as good as new!
Joshua K.
Vehicle Make : Toyota
5 out of 5
9/1/2016
Faith was a joy to work with! Jordan was very professional and always kept me updated regarding the status of my car. Thank you!
Henry L.
Vehicle Make : Lexus
5 out of 5
6/11/2016
Perfect fix
Gary H.
Vehicle Make : Lexus
2 out of 5
6/4/2016
It took longer than expected and I was not kept up to date on the delays. I was supposed to pick it up on Friday, then Saturday, then Monday, and if I wouldn't have called late Monday I would not have known it was ready, because nobody called me.
Michael W.
Vehicle Make : Scion
1 out of 5
6/3/2016
We were told that a damaged piece would be replaced- it was not, it was repaired and the repair is noticeable. Very disappointed
Daniel B.
Vehicle Make : Hyundai
2 out of 5
5/12/2016
The repair took well over two months and the communication wasn't up to par.

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