Edwin H.
Vehicle Make : Lexus
Poor communication... Wasn't called back about status of car..had to call 3x just to get response since car was suppose to be ready that day... Had to cancel patients 2 separate times to pick up car... Car was "washed" but there were several areas where dirt was strike on car.. Windshield had a corner of paper taped to outside... "New" tire wall was dirtier than my other 3 old tires. I was very disappointed since they had my car for 10 business days and repairs were finished by noon and I told them I was picking it up at six. For having 6 hours to get my car ready it was really disappointing. Only used because USAA recommend. Won't be doing that again. I will be going to classic collison
Lee J.
Vehicle Make : Kia
other than you calling me to come get my car before it was done and wasting an hour of my night. I am satisfied
Steve H.
Vehicle Make : Honda
Communication was terrible. Repairs took several days longer than expected. Car came back with duct tape on roof with one piece not fixed. Overall a very poor experience.
William T.
Vehicle Make : Nissan
Car is still broke and I have to come in again to get it fixed
**** B.
Vehicle Make : Toyota
My experience was superior and The work done was superior.
I work within the Auto industry and see a well run operation.
There was an opportunity to do some additional small interior work that was missed in communication. I added some additional work while the car was in for collision repair, the work that was done was of very good quality and fell below expected costs. I was very pleased with Mathews Help. Thanks!
Elizabeth W.
Vehicle Make : Toyota
Great commucation and service
Rodney N.
Vehicle Make : Ford
I'm very satisfied.
Shelli K.
Vehicle Make : Toyota
Faith is great! Enjoy her smile every time I come in! Work great and quick..
Michael B.
Vehicle Make : Toyota
excellent repair.....excellent communications and assistance.
Jefferey Ruder was extremely helpful from start to finish.
We are very impressed and grateful. Thank you.
Walter U.
Vehicle Make : Toyota
Very client friendly, especially when the client is already traumatized mentally by having the accident!
Emily S.
Vehicle Make : Volkswagen
Quick service, very friendly and helpful
**** O.
Vehicle Make : Lexus
Very professional
William H.
Vehicle Make : Jeep
My jeep was completely repaired to brand new condition. I was shown exactly what they did and given an itemization of all the repairs. The work was completed ahead of time and everyone was very polite. I couldn't be more pleased.
Daniel D.
Vehicle Make : Kia
They were fantastic. Quick, helpful and informative in very step.
Rachel P.
Vehicle Make : Toyota
Great customer service, friendly staff, and quick
Thank you
Martha B.
Vehicle Make : Toyota
Very easy, very pleasant experience. Car repaired quickly. Relationship with Enterprises was nice.
Nathan A.
Vehicle Make : BMW
The team followed up daily, explained when I had questions promptly, and delivered on the expectations set; and my car looked great. Job well done!
James B.
Vehicle Make : Toyota
Jeffery was absolutely reassuring to me with the questions I had after my Highlander was in the hands of SS Toyota ( now Rick Hendricks Toyota). I also want to compliment Faith. The professional attitude was very much appreciated. I was so happy that R. H. Toyota was on the USAA list of approved repair companies for my Highlander..I purchased my Highlander there and have serviced it there for 5 years so wwa totally comfortable with having it repaired there.
Kimberly M.
Vehicle Make : Hyundai
Jeffery was wonderful to work with!He kept me informed during the entire process and was very professional.I would definitely use your dealership again and would consider buying a new car there.Faith was also wonderful and professional I'm very impressed with your collision department but specifically your peopleand their communication skills great job!
Saquonna W.
Vehicle Make : Chevrolet
Everything was done quickly.
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