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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 244 reviews 77%
4 star 31 reviews 10%
3 star 7 reviews 2%
2 star 8 reviews 3%
1 star 26 reviews 8%
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(All Vehicle Makes)
Cinthia G.
Vehicle Make : Mini Cooper
1 out of 5
1/14/2018
Lack of communication from the local site. I had to initiate communication with the local manager as the account Rep was pretty silent.Your text messaging system really **** and is not accurate in terms of texting the right person. I was receiving text msgs for another client. Text updates very inaccurate. Try a live person instead
Brian C.
Vehicle Make : Honda
1 out of 5
1/14/2018
There have been many delays. When we were told the repairs were completed, we arrived to pick up the van. A loud screeching noise happened when the front passenger door was opened. We paid, but did not takr possession of the van. This needs to be fixed ASAP! We need our vehicle, and it needs to be fixed properly.
Danny N.
Vehicle Make : Nissan
5 out of 5
1/13/2018
Every thing good time and very honesty
Barbara C.
Vehicle Make : Mazda
3 out of 5
1/7/2018
Fantastic paint color match!
Lazette G.
Vehicle Make : Chevrolet
5 out of 5
1/5/2018
Although it took longer than expected to get my car backyard staff worked really hard to complete the work ASAP. I appreciate Homan & GM Mike communicating with me on the status of my vehicle. This location does excellent work and the staff works well with the customers. I want to thank the team that worked on my car.
Alexander M.
Vehicle Make : Hyundai
5 out of 5
1/5/2018
Couldn't be more satisfied, I would recommend Service King to a family member or members and friends, we are a satisfied family thank you very much.
Lynda H.
Vehicle Make : Honda
5 out of 5
12/31/2017
You all there at service king are very polite and yes I would refer You! Darrell Huntley
Scott W.
Vehicle Make : Honda
5 out of 5
12/31/2017
The employees were great and the car looks like new!
**** L.
Vehicle Make : Mercedes
5 out of 5
12/31/2017
Thank you for a job well done
Stephanie C.
Vehicle Make : BMW
5 out of 5
12/27/2017
Matt C is awesome! Super communicative and followed up with my carrier so I had less stress during the process!
Cheryl Z.
Vehicle Make : Toyota
4 out of 5
12/24/2017
Great job, friendly service, Homan was the best. I did however, receive too many confusing e-mail updates listing wrong appointment times and wrong estimate completion dates.
Maria Elena.
Vehicle Make : Nissan
5 out of 5
12/24/2017
Very satisfied.
Tara C.
Vehicle Make : Ford
5 out of 5
12/23/2017
I was looking for an auto body business that I could trust. Service King has amazing customer service and integrity, which is hard to find.
Nada V.
Vehicle Make : Mercedes
5 out of 5
12/13/2017
Matt as well as other staff was very professional and very pleasant to deal with. Thank you!
Mark V.
Vehicle Make : BMW
5 out of 5
12/8/2017
Kind of blown away by your service. Would definitely recommend Service King.
Susanne B.
Vehicle Make : BMW
5 out of 5
12/8/2017
sK is timely and efficient. Everyone from the front desk to the service advisories are friendly and courteous. Will never go anywhere else
Sami R.
Vehicle Make : Toyota
5 out of 5
12/8/2017
Excellent customer service and work performance
Wendi C.
Vehicle Make : Hyundai
5 out of 5
12/7/2017
Very professional and I like that I was updated often about the status of my car
Richard H.
Vehicle Make : Dodge
1 out of 5
12/5/2017
It wasn’t as clean as I would have expected. There were sticky substances on the door seal and mirror. Inside of the vehicle was very dusty. There’s a missing plug on my door seal that I will have to return to get addressed.
Katherine J.
Vehicle Make : Lincoln
5 out of 5
12/5/2017
No judgments, retaliations, nor negative retorts. Thanks for your service.

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