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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 53 reviews 91%
4 star 2 reviews 3%
3 star 1 reviews 2%
2 star 0 reviews 0%
1 star 2 reviews 3%
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(All Vehicle Makes)
Luke M.
Vehicle Make : Toyota
5 out of 5
1/20/2018
Communication and service is excellent. The people who work there are helpful and friendly.
Barry B.
Vehicle Make : Kia
5 out of 5
1/5/2018
Great experience. I really appreciate all of the updates and details. Thank you!
Jose A.
Vehicle Make : Toyota
5 out of 5
12/30/2017
Good job
Jessica S.
Vehicle Make : Hyundai
5 out of 5
12/30/2017
Employees were absolutely amazing!
David M.
Vehicle Make : Toyota
5 out of 5
12/21/2017
Excellent service, professional and fast.
Rody S.
Vehicle Make : Acura
5 out of 5
12/14/2017
everything was done nicely! the customer service is excellent, i didnt expect even the engine to be cleaned thoroughly.. good job guys! thank you!
Kim B.
Vehicle Make : Chevrolet
5 out of 5
12/8/2017
Everyone made this process so smooth and kept me in the loop the hole time. My car looks great like there was never any damage.. I was greeted by name every time I came in.. Great Customer service! I will highly recommend you! And use you if I need future repairs..
Jeisel E.
Vehicle Make : Lexus
5 out of 5
12/1/2017
In detailed, updated, good staff..
**** G.
Vehicle Make : Lexus
5 out of 5
11/30/2017
Great service!
Anthony V.
Vehicle Make : Chevrolet
5 out of 5
11/18/2017
I was really impressed with the work done on my car.Also the customer service was really good very friendly people thankz a lot ..
Stephanie D.
Vehicle Make : Toyota
5 out of 5
10/28/2017
Excellent customer service, love the texted updates, service done right and on time, Thank You !!!! I will recommend all my friends and family ????
Bob R.
Vehicle Make : Chrysler
5 out of 5
10/26/2017
Very satisfied… Brent and his team did a great job. He kept me very well Informed and updated on the progress of my vehicle being repaired. This is a great bunch of guys that do excellent work.
Elizabeth H.
Vehicle Make : BMW
5 out of 5
10/24/2017
Courteous staff, updated me on the progress of the work being done
Bernice S.
Vehicle Make : Toyota
5 out of 5
10/21/2017
Really nice and great job
Greg M.
Vehicle Make : Ford
5 out of 5
10/21/2017
Thank you for your courtesy and professionalism
Donna E.
Vehicle Make : Mazda
5 out of 5
10/17/2017
Having never been in this position before, I didn’t know what to expect. From the first phone call, Brent put my mind at ease. USAA had all my information logged into their system before I arrived. From the time I dropped the vehicle off and there on, I received updates from 1st Collision Center (Grand Terrace), as the process continued. Never once did I have to wonder about the status of the repair. You would never know there was any damage to my SUV and it was returned detailed. Obviously USAA vetted this company since they wouldn’t work with anyone but the best! Thank you Brent and his associates.
Katherine W.
Vehicle Make : Lincoln
5 out of 5
10/12/2017
Thank you for efficient, courteous service in the repair of my Lincoln MKS. The car looks brand new.
Daphne M.
Vehicle Make : Honda
5 out of 5
9/27/2017
Kenny was a pleasure to work with!
Andrea G.
Vehicle Make : Nissan
4 out of 5
9/20/2017
Everyone I talked to was very professional and always very kind and helpful. The only issue was the time that it took for my job to be completed but that is the only aspect that could be improved. Everyone that I spoke to was always helpful and answered all my questions and always tried to do their best and I appreciate it.
Robert R.
Vehicle Make : Dodge
5 out of 5
9/12/2017
Very satisfied..

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