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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 53 reviews 91%
4 star 2 reviews 3%
3 star 1 reviews 2%
2 star 0 reviews 0%
1 star 2 reviews 3%
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(All Vehicle Makes)
Ronnie S.
Vehicle Make : Kia
5 out of 5
9/8/2017
Excellent customer service and excellent job on the car. Looks new Very much satisfied Thank you
Richard H.
Vehicle Make : Toyota
5 out of 5
8/29/2017
Great job
Sal B.
Vehicle Make : Toyota
5 out of 5
8/24/2017
5 stars on Yelp
Don M.
Vehicle Make : Mercedes
5 out of 5
8/24/2017
Had small repair done, door handle regulator on w009 mercedes ML 350. Very professional and great communication. I gave a 5 star rating on Google.
Nick R.
Vehicle Make : Ford
5 out of 5
8/17/2017
Very professional car was ready when they said will refer others to this body shop
Pamala A.
Vehicle Make : Toyota
5 out of 5
8/12/2017
You guys were very professional, courteous, and understanding. You did a fantastic job at keeping me informed of the progress along the way, either thru your text updates or by a phone call. It was a pleasure doing business with you. I will definitely come back but hopefully I won't have to...lol. Will highly recommend you. Thank you, Pamela Araiza & Kimberly Porter
Maria C.
Vehicle Make : Toyota
5 out of 5
8/10/2017
Very nice people & wonderful costumer service ,, I will recommend for sure, thanks guys for everything ??
Debra A.
Vehicle Make : Hyundai
5 out of 5
8/8/2017
I was upset to have been hit on the freeway to begin with, but the team at 1st Certified made me feel well taken care of and at ease in trusting them to take care of my vehicle. I was even offered water and coffee while I waited for my rental car pick up. I was informed of a 7 day window of when my car would possibly be ready, then when I was notified merely 4 days after I dropped off my car that they were finished, I was surprisingly shocked and so pleased. When I picked up my car. Not only did it look flawless, they took the time to detail my WHOLE vehicle and make me even that much more excited to get it back.They handled everything through my insurance company themselves and I didn't have to worry about anything. I am so glad that I got the referral from my friend and co-worker to go there. I will be sending anyone that may ve in need of any auto-body service directly to them. Thank you 1st Certified!!!! :)
Lilian B.
Vehicle Make : Volkswagen
5 out of 5
7/29/2017
The service was outstanding!! I was kept informed every step of the process. My automobile was delivered as scheduled. Thank you 1st Certified Collision Center!! U R true professionals.
Elizabeth T.
Vehicle Make : BMW
5 out of 5
7/25/2017
Customer service... Remarkable! First time involved in an accident and your employees walked me through the process. In addition, love the updates/status via text. More companies should mirror not only your customer service but also the use of technology!
Nicole B.
Vehicle Make : Ford
5 out of 5
7/16/2017
Jim and Tim are the best
Richard R.
Vehicle Make : Chevrolet
5 out of 5
7/15/2017
Tim and Kenny were very helpful! Always keeping me up to date on the progress of my car. Any questions I had were answered very quickly. Once my car was done I was beyond satisfied with the results! I would for sure recommend first certified to anyone that is in need of any collision repairs!
Dania M.
Vehicle Make : Nissan
5 out of 5
7/3/2017
Thank you for fixing my car
Salvador H.
Vehicle Make : Toyota
5 out of 5
7/1/2017
They did an excellent job on my car and they even detail cleaned it ! Wow can't beat that !
Natalie R.
Vehicle Make : Honda
5 out of 5
6/14/2017
Super helpful and prompt with everything!! Would definitely bring my car here again
Cheri Z.
Vehicle Make : Toyota
5 out of 5
6/1/2017
It's wonderful dealing with your service people. We will be back.
Fernando H.
Vehicle Make : Honda
5 out of 5
5/25/2017
Graet work and service
Bridget V.
Vehicle Make : Toyota
5 out of 5
5/20/2017
They did a great job and it was done when they said it would be. Thank you!

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