Abra Auto Body Repair of America - Beaverton

The only issue was the time waiting for car at the end. We were told to be there at 4:30. Upon arrival we were told our car was first in line for the car wash so it should be 15 min. An hour later at 5:30 we finally got our car. Needless to say my drive to Central Oregon will now have to wait til tomorrow. Car looks great though and all other communication was very good.

Great service. Status communication was good. My options were clearly explained to me allowing me to make an informed decision quickly.

very quick and my car was very clean! thank you!

Excellent from beginning to end! Was kept well informed of progress of our repair. Repair was completed faster than anticipated and car was delivered to our home! I cannot find fault! Outstanding!!!! Thank you!

Great updates through out the process. Quick check in and check out. Excellent repair

The staff were efficient, courteous and did a great job repairing my van. Thank you.

the team at Kassel was very professional. The car looks great and they even removed sap that wasn't part of the repair.

Jerilynn &Cora were wonderfull. Work was fast and fantastic. Regards,Lynn S

Xavier did a really great job explaining our repair options and keeping us informed In a timely fashion. He was clear and complete with his explanations and represented Kadel's in a professional manner. Well done.

Yes Iam very satisfied

Good communication and efficient repair. People work together took care of customer. Recommend this place. Thanks!

Everything was good from car drop off till car deliver thank you

Despite dealing with a week of very challenging winter weather conditions, Kadels kept the repair on schedule within the factors that they could control. Excellent, excellent service!

It's convenient for customers to repair their cars at your shop I would recommend to my friends. Most of all I am satisfied

Excellent

I understand that my repair took longer than estimated due to a 3rd party shop not being able to repair my wheel in the time given. However what is unacceptable to me is letting me drive away from Kadels only for me to see the paint is bubbling and chipping away. This should've been noticed upon final inspection of my vehicle by Kadels staff before ever returning my vehicle to me. I had to take an hour off work in order to get my vehicle back to Kadels to have it fixed. Although a Kadels employee said they were embarrassed about the issue I was given a very low quality rental compared to the rental I had when the other parties insurance was covering the rental. I had to cancel an out of town trip due to the poor quality rental I was given. When I finally picked up my vehicle no one ever apologized about what had happened. In all I'm personally out a few hundred dollars because of Kadels and I wasn't the at fault driver in the crash that landed my vehicle there. I would not recommend Kadels to anyone.

Very positive outcome, and done sooner that expected

Better than expected, thank you! My family has always used you guys as our go-to repair place, and I can see why. Great communication throughout the repair ????????????

I did not appreciate the multiple changes to the delivery date. It ended up being an inconvenience when I returned my rental car early based on the prmosed delivery date . I also find it odd that at no time did we speak by phone. 0nly text and email messages. Rather impersonal. Finally, some minor damage on my drivers door did not get fixed. THE said they did not know about it, but it was part of my statement to my insurance agent.

Excellent service from start to finish!!! From a 1to 10 a rating with10 the hightist, 10 for sure!!!