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Body Shop Review Summary

5 star 227 reviews 83%
4 star 29 reviews 11%
3 star 7 reviews 3%
2 star 6 reviews 2%
1 star 5 reviews 2%
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(All Vehicle Makes)
George P.
Vehicle Make : Honda
5 out of 5
4/19/2018
Jesse along with technicians worked to keep costs down yet maintain their estimated completion schedule. I am impressed with their operation and can see why my carrier State Farm recommended them. There are two rental car operations there that make it simple for clients to get in and out in a short time. Thank you Herb's for a great experience!
Pilar V.
Vehicle Make : Toyota
5 out of 5
4/18/2018
100% satisfied with the professional, and courteous service I received from Mr. Frank Gonzalez. You should be very proud to have such good employee in you shop.
Donald B.
Vehicle Make : Honda
4 out of 5
4/17/2018
Matt was great. Car is perfect & was very clean! Enterprise lady was great also! PDR guy did a great job! Fine facility! We won’t go anywhere else!
Shivesh K.
Vehicle Make : Toyota
5 out of 5
4/14/2018
NA
Ladan S.
Vehicle Make : Honda
4 out of 5
4/14/2018
Frank was extremely helpful The only thing I noticed was there was a diconnect between whoever was posting email about job completion date & what I was being told I got daily feedback that my car was going to be ready 4/17 when in fact when I spoke with Frank he assured me it would be ready no later than 4/13 Which iit was This diconnect makes it hard to plan otherwise I was satisfied
Jake L.
Vehicle Make : Volkswagen
5 out of 5
4/7/2018
Quick estimate, fast repair, excellent communication along the way with the text updates. Friendly staff and overall positive experience
Adolph M.
Vehicle Make : Audi
5 out of 5
4/5/2018
My service advisor, Frank, did exactly what he told me he was going to do. Very professional.
David .
Vehicle Make : Nissan
5 out of 5
4/5/2018
I appreciate the ongoing information about the project progress. The interactions with your staff were great. I will be glad to recommend your services to people who need this kind of work done well. Thanks. Dave Rahberg
Joe S.
Vehicle Make : Lexus
4 out of 5
4/5/2018
I enjoyed working with Jesse. My car was ready the same day
Alan K.
Vehicle Make : Ford
5 out of 5
4/1/2018
Excellent service from the moment I came into the shop until I picked up my vehicle today. The insurance claim was completely available, and there were no glitches. I fully recommend Herb's to every one.
Alexandra R.
Vehicle Make : Mazda
5 out of 5
3/31/2018
Incredible service paired with kindness and professionalism is an all star combination
Anne B.
Vehicle Make : Toyota
5 out of 5
3/30/2018
Car looks beautiful and communication on progress of car was satisfactory. Jessie did a great job as my representative.
Peter W.
Vehicle Make : Kia
2 out of 5
3/28/2018
The car turned out really nice but the wrong bumper came in twice! So, took longer than expected.
Denise P.
Vehicle Make : Hyundai
5 out of 5
3/27/2018
I was beyond impressed with the fast turnaround. Thanks for great service!
Frances R.
Vehicle Make : Nissan
5 out of 5
3/22/2018
Great team, great service. Job well done.
Steven W.
Vehicle Make : Mazda
5 out of 5
3/17/2018
Good job
Richard L.
Vehicle Make : Nissan
5 out of 5
3/10/2018
Was kept informed through every step of repairs, made an unpleasant experience comfortable. Thanks to the entire staff.
Cynthia S.
Vehicle Make : Mercedes
5 out of 5
3/2/2018
Car looks like new and service was prompt. Like the text updates.
Francis D.
Vehicle Make : Toyota
5 out of 5
2/28/2018
John was great and the repairs were fast.
Lindsey A.
Vehicle Make : Dodge
5 out of 5
2/23/2018
Herb’s did an excellent job on my truck repairs and kept me up to date every step of the way. Will definitely use them again with any future repairs.

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