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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 227 reviews 83%
4 star 29 reviews 11%
3 star 7 reviews 3%
2 star 6 reviews 2%
1 star 5 reviews 2%
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(All Vehicle Makes)
Daniel C.
Vehicle Make : Jaguar
4 out of 5
3/23/2017
I've been at Herbs customer for 40 years and really, nobody does bodies better
Chase S.
Vehicle Make : Toyota
5 out of 5
3/16/2017
Job well done - looks like new!
Gladys R.
Vehicle Make : Chrysler
5 out of 5
3/11/2017
Great job
Jerry W.
Vehicle Make : Lexus
5 out of 5
2/22/2017
Thank you John
Lars A.
Vehicle Make : Subaru
5 out of 5
2/18/2017
thanks
Marc P.
Vehicle Make : Cadillac
5 out of 5
2/11/2017
no complaints at all, very pleased
Jane W.
Vehicle Make : Cadillac
5 out of 5
2/10/2017
Great people. Great communication. Great work.
Byron C.
Vehicle Make : Toyota
5 out of 5
2/10/2017
I was very pleased with the entire process. The estimate the receiving of the the car, the communication during the repair - all was handled very professional, friendly, and easy. I would definitely recommend anyone to go there.
James R.
Vehicle Make : Lexus
5 out of 5
2/8/2017
John was great! Kept me updated on progress and ensured my car was fixed when promised.
Paul J.
Vehicle Make : Honda
5 out of 5
1/28/2017
Very happy with Herb's
Scot B.
Vehicle Make : Chevrolet
4 out of 5
1/27/2017
Art at the Plano location was superb n the way he handle my situatio. He took time to help me plan the repair and underpromiced and over delivered on the repair work, time to repair and pricing. My expectations were exceeded and I will be a customer in the future. And Art was the difference.
Roger R.
Vehicle Make : Infiniti
4 out of 5
1/17/2017
Thanks very much for the nice job on my convertible. Also, thanks for quickly diagnosing the issue with the air bag warning light. It was great that y'all took care of that before I left!
Dorothy B.
Vehicle Make : Nissan
5 out of 5
1/17/2017
Thank you for doing a good job on my car repairs.
Kenneth R.
Vehicle Make : Hyundai
5 out of 5
1/17/2017
Work was completed timely and efficiently. John, as always,was great. He is very professional and we always feel as though we will get great service when he takes care of us.
Gary C.
Vehicle Make : GMC
4 out of 5
1/14/2017
I have used Herb's a few times and every time has been great. Hopefully I will not need you again but if I do Herb's is my choice.
**** B.
Vehicle Make : Ford
5 out of 5
12/24/2016
Car looks great and you completed it in the minimum time of your estimate. Everyone we spoke with was helpful, friendly and courteous.
Sharon H.
Vehicle Make : Toyota
5 out of 5
11/17/2016
Art took great care of me as usual. Car looked fantastic! Very happy with the whole process. Herb's just gets it right. I would never take my car anywhere else. Have told my friends and family about how great Herb's is. Keep up the great customer service. Sharon H
Christina R.
Vehicle Make : Ford
5 out of 5
11/15/2016
All, Thanks for all your help with the repairs. I sincerely appreciate it. Regards, Christina T. ****
Kelly R.
Vehicle Make : Toyota
4 out of 5
11/10/2016
The truck looked fantastic inside and out. The only downside to my experience was that it took 15 total days when the projected time was 3 days.
Mayela G.
Vehicle Make : Chrysler
5 out of 5
11/8/2016
Art was super nice and took his time to fix my vehicle. Keeping Mr informed through text was great, and the way the van was cleaned was excellent. thank you.

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