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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 227 reviews 83%
4 star 29 reviews 11%
3 star 7 reviews 3%
2 star 6 reviews 2%
1 star 5 reviews 2%
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(All Vehicle Makes)
Ron H.
Vehicle Make : Lexus
3 out of 5
5/17/2016
Strong smell of urethane in cabin of vehicle otherwise very satisfied.
Linda D.
Vehicle Make : Toyota
5 out of 5
5/11/2016
Job well done. Will use them again in the future
Christopher C.
Vehicle Make : Ford
5 out of 5
4/22/2016
John McLeod is great. He made sure I was informed and upon delivery, completely satisfied.
Alfred I.
Vehicle Make : Chevrolet
5 out of 5
4/22/2016
Best work I have ever seen. I am picky about my truck you did a great job. Great customer service. Thank you.
Michael F.
Vehicle Make : Toyota
5 out of 5
3/31/2016
Thank you for helping make a stressful situation less stressful. The text updates and quick repairs were also appreciated.
James M.
Vehicle Make : Chevrolet
2 out of 5
3/29/2016
When I picked it up, I thought someone would go over my truck with me. My keys were just handed over to me.
Timothy And.
Vehicle Make : Toyota
5 out of 5
3/24/2016
I wouldn't take my car anywhere else. You guys do a great job every time!
Elaine T.
Vehicle Make : Toyota
5 out of 5
3/17/2016
I had yet another absolutely amazing experience at herb's. Marty was thorough, professional and meticulous from start to finish. The repair was done to the highest quality standards. Its just a relief to know i never to have to worry about finding a great body shop. Thank you thank you thank you!
Rachel H.
Vehicle Make : Nissan
5 out of 5
2/29/2016
Fantastic service. John is great!
Kim S.
Vehicle Make : Honda
5 out of 5
2/28/2016
I was really impressed with Herbs! I have used 2 other big name body shops but Herbs was the best. I will recommend it and for sure return when the need arises.
Darrel W.
Vehicle Make : Kia
5 out of 5
2/28/2016
Outstanding customer service, liked the updates on repairs. Will surely recommend to others!
William W.
Vehicle Make : Toyota
5 out of 5
2/15/2016
My contact with Herb's was John McLeod. He was fabulous from the first visit to get the estimate to the pick up of my repaired vehicle. John was very personable, knowledgeable and was very pleased to be part of a company that has been around so long. John made the whole experience a pleasure. I will return to Herb's with any future repairs and will definitely request John as my service agent. Thanks for a job well done! Diane
Kevin K.
Vehicle Make : Volkswagen
5 out of 5
2/14/2016
John MacLeod was great as is the work completed on my car. Thank you everyone!
Robert K.
Vehicle Make : Honda
5 out of 5
1/22/2016
Your team is FANTATSIC!! We had to use another company a few years back but glad we got to choose this time! From the front desk to acct manager everything was great! Thank You!
Brad P.
Vehicle Make : Cadillac
5 out of 5
1/19/2016
Herb's was great from start to finish. I am glad I went there.
Wendt L.
Vehicle Make : Honda
5 out of 5
1/16/2016
Abraham was knowledgeable, consistent and dependable. I would recommend Herb's. Thank you.
Mitzi G.
Vehicle Make : Lexus
5 out of 5
12/22/2015
Very well done repair. Extremely nice people to work with. Promptly fine - even early! Thank you.
David P.
Vehicle Make : Buick
5 out of 5
12/17/2015
We were extremely pleased with the handling of our repair and everything looks to be in order. The timely response from you during this process was unexpected and the daily progress reports were greatly appreciated. It put the "Service" back into the Customer Care equation. Thank you. We will try to keep the paint where it belongs.... on the car.
David J.
Vehicle Make : Chevrolet
3 out of 5
12/6/2015
Had one ding still near glass/light repair. Abraham said bring back and he could easily fix as I had to leave and go to a family function. Thanks for asking David J
Michael R.
Vehicle Make : Hyundai
5 out of 5
12/4/2015
Abraham and everyone I talked to at Herbs were very professional and did a great job on the car. Thank You, Mike Ricci

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