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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 312 reviews 86%
4 star 19 reviews 5%
3 star 14 reviews 4%
2 star 6 reviews 2%
1 star 13 reviews 4%
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(All Vehicle Makes)
Daniel D.
Vehicle Make : Honda
5 out of 5
11/24/2016
A very courteous staff - Miguel was beyond exceptional and kept me informed with every detail !
Paul H.
Vehicle Make : Chevrolet
5 out of 5
11/24/2016
Miguel and the entire staff I met were wonderful and my truck looks GREAT. Capt. Paul G. Hull, MD
Teresa W.
Vehicle Make : Lexus
5 out of 5
11/19/2016
Thank you for the timely repair to my Lexus 300H. It looks wonderful!! I would definitely recommend you to my friends and family.
Jeffrey A.
Vehicle Make : Ford
5 out of 5
11/18/2016
It was a good experience and would be a repeat customer.
Neeli P.
Vehicle Make : Toyota
4 out of 5
11/15/2016
I was so pleased with my advisor Manuel. I could not have asked for better service. Job well done Herbs. I will always return to Herbs and send all friends and family there to see Manuel!!
Robyn J.
Vehicle Make : Toyota
5 out of 5
11/5/2016
Great job and great customer service!
Lai S.
Vehicle Make : Honda
5 out of 5
11/4/2016
Very good
David R.
Vehicle Make : Mercedes
5 out of 5
10/29/2016
All good
Donald S.
Vehicle Make : Lexus
4 out of 5
10/27/2016
Great job. The car looks amazing and I am happy with it. My only complaint was the car was initially scheduled to be completed on Monday and I didn't get till Wednesday.
Christine E.
Vehicle Make : Mitsubishi
4 out of 5
10/20/2016
The agentt did a fabulous job of estimating and planning and they were able to get my car out the door really fast cutting out almost 2 days of rental requirements. Job was great
Stephen S.
Vehicle Make : Honda
5 out of 5
10/20/2016
Very professional and a job well done
John M.
Vehicle Make : Honda
5 out of 5
10/20/2016
Everyone was easy to work with and met all deadlines . Great job on the repairs as well.
Wanda B.
Vehicle Make : Pontiac
1 out of 5
10/19/2016
(I have already submitted a message via your web site and received a call back). Car body repair was great, however, my tail lights no longer work, and side mirrors no longer work. Will be bringing back to shop tomorrow morning 10/20.
Alfred S.
Vehicle Make : Chevrolet
4 out of 5
10/14/2016
The repair was great. My wife and daughter had to wait a half hour for someone to wash the vehicle after they were told it was ready. Other than that, great experience.
George B.
Vehicle Make : Toyota
5 out of 5
10/13/2016
Great service and polite workers.
Lisa P.
Vehicle Make : Acura
5 out of 5
10/6/2016
Great communication,car looks awesome.
Kristin B.
Vehicle Make : Ford
5 out of 5
10/2/2016
Miguel was a pleasure to work with! Timely and went above and beyond to make sure we were taken care of. Car looks great!!
Ellen G.
Vehicle Make : Honda
2 out of 5
9/30/2016
The repair was beautiful but they had a problem getting the paint color right. It took 2 extra days to get it done right. Miguel was on top of the situation, thank goodness.
John B.
Vehicle Make : Nissan
2 out of 5
9/26/2016
I requested daily updates on the form they had me fill out and I only received a few throughout the entire process.
Karen B.
Vehicle Make : Ford
5 out of 5
9/26/2016
It took WAY too long but it looks nice.

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