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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 223 reviews 77%
4 star 27 reviews 9%
3 star 5 reviews 2%
2 star 14 reviews 5%
1 star 19 reviews 7%
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(All Vehicle Makes)
Phil L.
Vehicle Make : Lincoln
5 out of 5
6/6/2016
Great service experience!
Rene L.
Vehicle Make : Honda
3 out of 5
5/18/2016
The repair was awesome but during the repair my rear view camera was moved. Now i am stuck wondering who should repair it. Herbs is passing the buck to Honda .
Fred B.
Vehicle Make : Toyota
5 out of 5
5/13/2016
Liked the texting updates.
James M.
Vehicle Make : Ford
5 out of 5
4/29/2016
Good work on time. Very courteous
Marilou M.
Vehicle Make : Honda
4 out of 5
4/14/2016
My car took longer than estimated but it looks great! Also the repairs that I had to pay for were less than quoted-always good to save money! Thanks for a job well done.
Tracey T.
Vehicle Make : Mercedes
1 out of 5
4/13/2016
My vehicle was released to me with an improperly aligned new door assembly, a window not synced & therefore inoperable, dmgd mldgs & dmgd window tinting from the R&I process, and other lesser offenses. I have been assured my concerns will be addressed but due to the recent hail, will not be able to bring my car back for corrective repairs until next week.
Ann B.
Vehicle Make : Jeep
5 out of 5
4/8/2016
I've always trusted Herb's with my cars. This recent experience validates why.
Sherry T.
Vehicle Make : Nissan
5 out of 5
4/5/2016
Good job. Kept me informed.
Business C.
Vehicle Make : Chevrolet
5 out of 5
3/25/2016
Great work done in a timely manner
Mary B.
Vehicle Make : Ford
5 out of 5
3/23/2016
Josh was great and very responsive.
Mark N.
Vehicle Make : Honda
5 out of 5
3/23/2016
Herb's is the BEST!! Scott Bridges was great. No surprises. Thanks
Tonya W.
Vehicle Make : Mazda
5 out of 5
3/19/2016
Scott Bridges was very professional and nice. He kept me up on my mazda like I asked. I was very happy with the service.
Emily P.
Vehicle Make : Chrysler
5 out of 5
3/11/2016
They were quick and efficient and I would definitely recommend them to my friends.
William H.
Vehicle Make : Chevrolet
5 out of 5
2/26/2016
Service was great. Drew was very helpful.
Marc M.
Vehicle Make : Honda
5 out of 5
2/25/2016
Great service & job very well done & timely. Dawn was enjoyable to work with.
**** O.
Vehicle Make : Toyota
5 out of 5
2/25/2016
Very professional kept me informed good job
David S.
Vehicle Make : Lexus
4 out of 5
2/24/2016
Too many texts about how I liked my service. I've filled out a questionnaire. Isn't that enough?
John D.
Vehicle Make : Chevrolet
4 out of 5
2/21/2016
Need to improve daily progress with email or text.
Brian F.
Vehicle Make : Dodge
2 out of 5
2/21/2016
Run in paint
Jonathan C.
Vehicle Make : Ford
5 out of 5
2/9/2016
Doug was excellent to work with, and in his absence due to illness, Ashley and Scott both stepped in to ensure a problem free delivery. Vehicle looked amazing and we had no problems whatsoever. Thanks again everyone!

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