Reynolds C.
Vehicle Make : Toyota
Although I expected to be satisfied because of the way Herb's on I-635 has helped me in the past, Dawn made the whole process effortless including rent car.
I have in the past and will in the future refer people to Herb's for auto repair.
Beth R.
Vehicle Make : Lexus
Appreciate your good work & also the friendly, professional way you treat your customers. Thanks!
Elizabeth B.
Vehicle Make : Honda
Doug ****was amazing. He kept me up to date as my car was fixed, was enjoyable (and funny) to work with and ensured my car was completed to perfection. He even had it repainted before I came to pick it up because the pain job was not up to par. I appreciate his pre-inspection & handling of this without my interference. Overall, my experience was FANTASTIC! And leaving my rental there when my car was ready was the cherry on top. Thank you for a wonderful experience during a stressful time.
Gavin K.
Vehicle Make : Subaru
simple, easy, good communication.
i do need to return my vehicle because the front headlight is cloudy, other then that, the work looks good.
Laura S.
Vehicle Make : Nissan
Did not receive a call on day completed on time car resdy. Received text at begin stating expected day &time. When I got home, home phone had message from enterprise about returning car. Car looks great.
Nykia C.
Vehicle Make : Honda
I've never met a more friendly and inviting business until I stepped foot im Herb's. Doug ****is a true definition of someone that I would put my complete trust in. The entire process was more than smooth and I didn't have to worry about a thing. I got daily updates and my car was even done earlier than expected and looks like a brand new car out the lot! God forbid I get into another accident, but I know i will go straight to Herbs and recommend them to anyone! Thank you guys for everything! I'm more than happy!
Amanda G.
Vehicle Make : Nissan
When I got the vehicle back, the TPMS sensors weren't working. I called yesterday and was told someone would get back to me later that day and nobody ever called.
Aileen C.
Vehicle Make : Nissan
I've been going to this Herb's location for ...20?...years. And for the simple reason of great work done by great people, and a great office assistant at the front. Thanks, as always-
Ryon H.
Vehicle Make : Chevrolet
Dawn did an outstanding job of communicating & followup.
Catherine B.
Vehicle Make : Mercedes
Doug and the entire staff are top notch!
Lauren A.
Vehicle Make : Volkswagen
Great job by y'all, as always!
Joseph C.
Vehicle Make : Lexus
Fine job. Fast service. Nice wash job. Will recommend you to others if asked.
Ernie T.
Vehicle Make : Lexus
They definitly paid attention to all the details, some that I didn't think would be done. Again, thanks for an outstanding job and speedy repain!
Garold S.
Vehicle Make : Cadillac
Job well done and very timely as well.
Christina L.
Vehicle Make : Subaru
I was shocked at how fast it was done. It looks great. Dawn was great to work with. I have no complaints.
Jennifer D.
Vehicle Make : Honda
The work completed quickly and the car looks as good as new.
Courtney H.
Vehicle Make : Honda
Doug was very helpful and made this as painful as possible. Thanks!
Andrew M.
Vehicle Make : Volkswagen
Doug was wonderful and kept me informed throughout the whole process! He made a bad situation bearable and I really appreciate his willingness to help - right down to staying late in order for me to get there to pick up my car after being stuck in traffic. I'll definitely keep Herb's in mind for any future needs, though I hope not accident-related! Thanks for everything!
Joseph M.
Vehicle Make : Ford
Excellent job and completed ahead of schedule
Marcia N.
Vehicle Make : Hyundai
Your staff is friendly, professional, courteous and so helpful. They truly made a bad situation easy to endure.
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