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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 105 reviews 78%
4 star 14 reviews 10%
3 star 2 reviews 1%
2 star 3 reviews 2%
1 star 10 reviews 7%
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(All Vehicle Makes)
Terence W.
Vehicle Make : Toyota
5 out of 5
10/6/2017
Great experience will recommend
Leticia A.
Vehicle Make : Dodge
5 out of 5
10/5/2017
It was great!
Mary H.
Vehicle Make : Honda
5 out of 5
10/1/2017
The whole team was great. Nikki at the front desk was warm and made everything so easy and comfortable. Drake did my estimate and he was great as well. Appreciated all of your hard work.
Marlena B.
Vehicle Make : Nissan
5 out of 5
9/30/2017
Everyone did a fantastic job and worked really hard.
Gerald B.
Vehicle Make : Nissan
5 out of 5
9/29/2017
Very good
Rebecca D.
Vehicle Make : Subaru
5 out of 5
9/29/2017
We have used Hamlin's/Service King several times and I was worried when the. name changed. I didn't need to worry. Service King delivered as well as Hamlin's in terms of customer service and end result. Thank you for doing everything right from beginning to end People often ask me why I use Service King when it takes so long to get in and my response is it takes so long because everyone wants to use them because they are so good and it's more than worth the wait. I have recommended Service King to many of my friends. Thank you again for all you do. I hope not to need any repairs in the future but I will be back for sure.
Jeanette R.
Vehicle Make : Chrysler
1 out of 5
9/28/2017
There wasn't much communication about what was going on. They called me at the last minute to tell me it wasn't going to be ready - after I had turned in my rental. I was 3 days without a vehicle. The repairs look very good, however. I am happy with that.
Zachary P.
Vehicle Make : Mazda
5 out of 5
9/23/2017
Exceptional customer service from Melissa and Nicky going above and beyond to help in a time crunch and frustrating situation, kept us up to date daily with the progress of the car, and the car wash was a really nice touch!
**** W.
Vehicle Make : Toyota
5 out of 5
9/21/2017
Very well done, my truck was actually finished several days early. Excellent customer service, especially with Tom, and I loved the text updates throughout the repair.
Larry P.
Vehicle Make : Jeep
5 out of 5
9/20/2017
Excellent service. Perfect repair. Friendly people.
Larry F.
Vehicle Make : GMC
3 out of 5
9/19/2017
Great communication but the parts weren't inspected closely untill new parts were ready to install so a reorder was necessary which put me in a bind but Drake offered to reinstall the damaged bumper to get me going but i worked something out so as not to need my vehicle until it was repaired Drake went over and behond to see that i was taken care of
Tannner W.
Vehicle Make : Ford
5 out of 5
9/16/2017
Melissa was extremely helpful throughout the whole process. They coordinated my rental car and made sure that every need was met. I will definetly be using them again if needed.
Dara G.
Vehicle Make : GMC
5 out of 5
9/15/2017
Everything was great! I even got my car back a day early!
Jason P.
Vehicle Make : Honda
5 out of 5
9/15/2017
Thorough, competent, and responsive.
Victor R.
Vehicle Make : Toyota
5 out of 5
9/15/2017
Did a great job repairing my car
Keith B.
Vehicle Make : GMC
1 out of 5
9/13/2017
My only concerns when i booked it in were the air suspension if the bed was to be removed now the air line on the driver side leaks and wont hold air. I feared this to be an issue and thats why i mentioned it when i took the vehicle in
Lois M.
Vehicle Make : Kia
5 out of 5
9/7/2017
Melissa was wonderful, attentive and delivers amazing customer service. The lady at the desk is priceless! Funny, caring, and a genuine nice person.
Louis F.
Vehicle Make : Lexus
5 out of 5
9/2/2017
Very pleased
Eric A.
Vehicle Make : Saturn
5 out of 5
8/31/2017
You all did a fantastic job I deeply appreciate the service from day one to the end thank you
Samantha T.
Vehicle Make : Jeep
5 out of 5
8/30/2017
The service was very personal and professional and my car looks as good as new would recommend

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